I'd really like to hear from anyone else that is experiencing this problem. Things have moved on since 2014 but the issue now plagues us. Workflow: Insert XDCam (optical disc) into PDW-U2 device > Link AMA > Transcode DNxHR LB Errors: Exception: Failed to get the sample size from AMA Plugin...

I am trying to deactivate ScriptSync from a dongle and get the message failed deactivation. 0 deactivation ok. no record of this device was found when I click "deactivate". What should I do?

Repeated attempts beyond this error message yield this error: Exception: Failed to get the sample size from the AMA plugin.

I need some help urgently, i tried to open my project after not using Avid for 3 weeks, but it won't let me, saying my activation failed because of an inactive, obsolete or expired add-on. it cannot be added or have copies increased. I'm only using this avid on one computer, and no one else has...

Wondering if anyone has seen this behavior I'm trying to track down. Error is: Unable to open file '<Bin Name>' Exception: DOMAIN_COPYOUT_FAILED Exception: WIN_INVALID_PATH, <path to bin> Seems to be related to windows not liking th path to certain bins created on Macs. OS X 10...

I'm writing this for two reason, first to document something I feel is a bug and second to help anyone else that might be having this problem. I've been running Media Composer on my 2013 Mac Pro for almost a year now with very few issues. Today I tried to start it and got an error that said "Failed...

Hi there, I'm new to the forums and not sure this is the appropriate place to ask a question, but if so, I have one! I'm currently upressing a show shot on xdcam via batch capture. However, we have three tapes that keep getting this error message " Exception: Failed to find pre-roll point...

Hi all, I recently upgraded to MC 5.5.3 from 5.5.1 and now am experiencing an issue I've never had. When I searched it the newest item that came up is from '08. It is, as the subject suggests... ADVAudioDev" Failed to set DIO audio sample rate. I'm on a Mac OS 10.6.8, Dual 2.8 Quad Core...

Upgraded to 5.5.2 . New drive, clean install. When I try to boot into MC, I get the error message can't initialize audio hardware. This is the crash report: (forget it, too much information.) Any help? I've tried a complete system reboot, and still have the problem. My system, although older...

Hello All, I appreciate any help that you may lend to my current situation. I have recently purchased an 8 core Mac Pro to replace my Macbook Pro. I have deactivated my software license on my old computer, the macbook pro, but after trying to register on the new computer I have received several error...