Hello! i have yearly subscribtion to media composer paid monthly but i want to cancel it. Looked for the answer on the site FAQ'S but it has an error on the answer's page so turning my quiastion to you guys: Can i cancel my yearly subscribtion paid monthly and still have some kind of refund ...

Hello! I've exported an AAF from Premiere pro and imported it to AVID. So now all the media is offline and i cant play the sequance. I get this error insted: PlayPipe::DoComp( ) encountered a missing mob

Hello, when I try to consolidate my sequence, I receive an error message that says: "Integer arithmetic overflow" This is the first time I see this message. What does he mean ? I'm on a Mac Studio with M1 MAX chip and mac os 12.3.2 Thank you in advance for your help, Robin

Hi folks, sorry if this isn't posted in the right area. I've tried looking online for help to which I cannot find a solution that fits the current predicament that I have. I have purchased the standard annual subscription but when I try to open up my Media Composer, it tells me I do not have...

There's an issue when the blue bar of an export will stop progressing but not create an error message. Instead the estimated time remaining keeps on adding up like it could spool on forever. And cancelling the export doesn't work - have to force quit AVID. We use AMC 8.5.2 across 8 suites and...

Hi, I've just migrated from a Mac to another, and I'm having some issues trying to activate my licenses. My Application Manager is unable to conect to Avid servers and it doesn't allow me to deactivate Media Composer. "failed deactivation 0 deactivation ok. no record of this device was...

Hi, I have this really annoying problem for quite some time. I have the newest version of MC 8. Sometimes when I transcode AMA files, one file ist corrupt and the transcode stops with an error. It would be great to see which one it is, but AVID has this really annoying habit of NOT TRANSCODING chronologically...

Hello, Today i booted up my Avid and the I recieved an application error saying the following. "There was an error initialzing the licensing engine. If you have migrated data from a different Machine please delete folder: C:programData\Avid\ Licences" Application can't continue work and...

Hi, similar or same problem here. After the trial (MC8) ended, I purchased an annual subscription but cannot activate it. The error message says Fail Activation: 101 Subscription Activation Failed to retrieve store information for SystemID xxxxxxxxxxxx Offline activation didn't work either. I also...

First of All : Hi everyone , this is my first post , unfortunately this lasts weeks had been stressful for me , leading a change from FC7 to AMC . Yesterday had troubles with my project and Avid crash under an usual [ " Segmentation fault " in threat " MainThread " , at addres 0x0...