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  • Avid Link and Dongle recognition

    Link 2023.3 installed here. If I connect my dongle with Link minimized in the taskbar notification area, Windows reproduce the classic sound for a new USB device connected, but dongle still remain invisible in Avid Link. To correctly recognize the dongle, Link window need to be opened before dongle connection...
    Posted to Avid Link (Forum) by QMax on Sat, Mar 25 2023
  • Can’t launch Avid

    I have a monthly subscription to Media Composer Ultimate. For some reason I had to authenticate upon launch, and I accidentally clicked on media composer/first. After that, every time I try to launch media composer, it gives me an error "you do not have a media composer / first entitlement "...
    Posted to Avid Link (Forum) by ylilynna on Thu, Feb 16 2023
  • Avid Link for Android. Empty Products page

    Does it work for you? v1.0.1 installed here, all seems working fine, but Products page (Home/3dots/Products) is still empty even after cache clear, data clear and re-log. Same for Messages, still remain in Looking for messages... Max
    Posted to Avid Link (Forum) by QMax on Sat, Jan 28 2023
  • "Reconnect to Avid" error when launching Avid MC 2022.12

    Hello, I'm having some difficulty launching my Avid MC (2022.12). I always activate my licence with Avid Link. But now Link keeps saying: "Reconnect to Avid" and "In order to continue, you must connect to the internet to maintain your license". I am already connected to the internet...
    Posted to Avid Link (Forum) by Romee on Mon, Jan 23 2023
  • AvidLinkSetup.exe will not run.

    I am trying to install Avid Link and Media Composer First, but both setup files will not run. AvidLinkSetup.exe and InstallMediaComposer.exe do nothing when ran even as administrator. Other .exe files work normally on my PC so I am at a complete loss. I am running Windows 11 Pro.
    Posted to Community Issues and Suggestions (Forum) by Jacob Campos on Thu, Nov 3 2022
  • Flexnet MC licenses and Windows users

    We're seeing an unusual problem with our MC Enterprise floating licenses. We have a pool of Media Composer workstations which were pointed to a remote Flexnet server for MC Enterprise licenses. All good. Now we have provisioned a different Flexnet server, local to the edit systems, and we want to...
    Posted to Avid Link (Forum) by lawsonr on Thu, Oct 13 2022
  • Cannot open Avid Media Composer Ultimate

    Hello! I have a paid subscription to AVID Media Composer Ultimate and it was working perfectly but suddenly I can't open my Avid. I've uninstalled and reinstalled Avid twice with no luck. My operating system is Mac OS Big Sur Version 11.6.7. When I open Avid I see this: "Electronic Activation...
    Posted to Avid Link (Forum) by ashleygilmour_editor on Thu, Sep 15 2022
  • "EssentialResourceNotAvailable" error

    Hi, I have just bought a perpetual license and downloaded the software but it keeps giving me this message whenever I try to open it. What could the solution be? Thanks
    Posted to Avid Media Composer - Mac (Forum) by Jaycut_ on Fri, May 27 2022
  • Avid Link security vulnerability for facilities

    If you're running a facility where you rent Avid bays, and activate them with Avid Link by signing to your account -- you better remember to sign out of it. Or better yet, never sign into it in the first place. If you leave it signed-in, any freelancer, anybody using the system, immediately has full...
    Posted to Avid Link (Forum) by binba on Wed, May 25 2022
  • Media Composer won't activate on Avid Link

    I have an existing license that I have been successfully using for the last few months with no issues. However, upon trying to open up Media Composer this morning, I got this message "In order to continue, you must connect to the internet to maintain your license", despite being connected to...
    Posted to Avid Link (Forum) by Navi060 on Tue, May 10 2022
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