At my work we have bouth Sibelius Ultimate Multiseat (Standalone) - 5 seats. When I check all our computers there are just 4 in use, and one of the four is on a computer that dosent goes online any more. I've tried to deactivate online and offline. With avid link and the old application manager....

Last night I tried updating Media Composer and left the installation going overnight. This morning, I saw in Avid Link that it was still "installing." I had to force quit Avid Link and restart my computer. When I came back online, Avid Link showed that I still have MC 2023.12 installed with...

For the second time in three weeks, I've become completely locked out of my Avid licence, despite not touching Avid Link or making any adjustments to my system. This time, I was locked out with a message from Link stating that I need to contact an Avid Customer Rep, and ended up waiting on for 70...

Hi all, I'm getting quite frustrated because I cannot use my Avid MC Ultimate licence since July. I keep getting the "Reconnect to Avid" and "In order to continue, you must connect to the internet to maintain your license" error when launching Avid MC 2024.6 and Avid Link. In...

Link 2023.3 installed here. If I connect my dongle with Link minimized in the taskbar notification area, Windows reproduce the classic sound for a new USB device connected, but dongle still remain invisible in Avid Link. To correctly recognize the dongle, Link window need to be opened before dongle connection...

I have a monthly subscription to Media Composer Ultimate. For some reason I had to authenticate upon launch, and I accidentally clicked on media composer/first. After that, every time I try to launch media composer, it gives me an error "you do not have a media composer / first entitlement "...

Does it work for you? v1.0.1 installed here, all seems working fine, but Products page (Home/3dots/Products) is still empty even after cache clear, data clear and re-log. Same for Messages, still remain in Looking for messages... Max

Hello, I'm having some difficulty launching my Avid MC (2022.12). I always activate my licence with Avid Link. But now Link keeps saying: "Reconnect to Avid" and "In order to continue, you must connect to the internet to maintain your license". I am already connected to the internet...

I am trying to install Avid Link and Media Composer First, but both setup files will not run. AvidLinkSetup.exe and InstallMediaComposer.exe do nothing when ran even as administrator. Other .exe files work normally on my PC so I am at a complete loss. I am running Windows 11 Pro.

We're seeing an unusual problem with our MC Enterprise floating licenses. We have a pool of Media Composer workstations which were pointed to a remote Flexnet server for MC Enterprise licenses. All good. Now we have provisioned a different Flexnet server, local to the edit systems, and we want to...