Johan, You can get the updates for AirSpeed here: http://esd.avid.com/ProductInformation.aspx?id=81 This sheet shows the compatibility between versions of Interplay Production, ISIS, and AirSpeed: http://resources.avid.com/SupportFiles/Attachments/Interplay_MediaCentral_Support_Matrix.pdf - Rob

Johan, I heard back from the developer: "There was a crash / hang problem in the communications interface that was fixed in version 2.9.3. I would recommend upgrading to 2.9.11, which should perform MUCH better. If they still have problems, we will be happy to investigate." Can you upgrade to a newer version? - Rob

omsupport, We are trying to understand the steps needed to reproduce this problem. From your posts above, it seems to be: In Media Composer, AMA link to a masterclip Use Media Composer to check the clip into Interplay Use the IPWS call GetLatest() to export the AAF Use mxfdump to get a listing The network locators are missing in the dump text. Is this

I'll check with our developer support team...

Scott, I checked with the dev team. It seems that it is doing continuous check-ins for Edit While Capture. They are checking to see if there is a setting for this (either to disable EWC or change the frequency of the check-in). In the meantime, a workaround would be to break the operation into two steps (1) Create the clip on ISIS (2) Check it into

handtruck, Sorry for the late response. Unfortunately, this functionality is not available in Interplay Production Web Services. - Rob

handtruck, Sorry for the late reply. Although there are ways to override the name of the namespace for web service references in visual studio, this will probably lead to issues in the calls to Archive and Asset functions because they are seperate APIs. However, in order to reduce replicated code you could create some classes that abstract this functionality

omsupport, I have had success in copying text-based log files that are actively being written. The reads do not intefere with writes. Text files do not have any complex objects in them so reading partial data is not a problem. The next day's scan will copy the completed log file. - Rob

omsupport, I spoke to the developer, and he said that there is no setting for the number of log files that are kept, but there was a recent change to increase the number files. What versions of Interplay Production and IPWS are you running? Also, you could create a small script to make copies of the log files and use the task scheduler to run it nightly

Scott, It looks like your calling order is correct. Here are some suggestions: Check your credentials for Interplay Production. If the credentials are wrong you would see this behavior. Look at the AMT logs which have detailed information of what happened. Please send a snippet of the log text with any errors. - Rob