Hi all. Just wanted to chime-in and say that this is officially logged, and being looked into.

Thanks Carl. I can add to that as well. I know, it's really a bummer that the world has gone away from dongles. I'll be missing them too. I still have a few, and I'm glad that they'll be supported on Media Composer versions at least for a few more years. Plus, they'll keep working forever (or... as "forever" as can be reasonably

I'd definitely get a support case going with this one. In a separate email, send me your Avid System ID associated with this license. I'll get one created for you. Email me at chris.bove@avid.com

[quote user="MrBill"] Chris, this did work. thanks [/quote] Wohooo!!! Something I said actually... worked?!? (Thanks for the follow-up.)

[quote user="DontFondleMyDongle"] I tried following those instructions in the link that you sent, but I get stuck when the instructions say to do this: Mac: To show hidden folders in macOS Finder - Press Command+Shift+. (dot) once However, when I press Command + Shift + . on my Macbook Pro in the Finder as it suggests to find "hidden

Any issues that arise, just ask us. We'll do our best to assist.

[quote user="Tilmann"] I am very regularly asked to connect to the internet to activate my license. .... I am getting this messeage at least twice a week... [/quote] That's because you have activated your license via cloud licensing. You have the ability to use either the new cloud activation model or the "take offline" model

Yep - I understand that 2018 users are still out there and strongly loving it. I myself still have two systems running it, and work with a few facilities that still have old Flip Factories and require the QuickTime (pre-UME) engine for exports. This is despite it reaching end-of-development, and not supported on any macOS newer than Mojave. So I get

Guys... Seriously... 1) Avid Link is not the cause of this. The old licensing server process Avid initiated for Media Composer 8 is what you're talking about here, not the Link desktop app. Link is merely the "holder" for the buttons that port you through to the licensing and activation. 2) Avid already has fixed this. It's called

I can definitely help with this one. Probably just a quick refresh I need to do on your license on our servers. Email me at chris.bove@avid.com, tell me exactly which System ID it is, and I should be able to get you fixed in a jiffy.