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Sign in to your MyAvid account. Enter the support portal and start a ticket. Tech support will assist you.
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[quote user="drjonfrockit"] and again, respectfully. The industry is moving on. To premier pro by Adobe. More and more people are using it. The most people holding on to Avid are the people who used it for 30 years. I can't make it more clear than that. [/quote] Out of hundreds of editors we work with, a large portion is under 30. Majority
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[quote user="Jeroen van Eekeres"]Respectfully Dom, I find that suggestion the most inconsiderate I have ever read in these forums! Discontinuing support for older versions prior having a 99,x% finished new release is unacceptable in our business. [/quote] I hear you. But the industry needs to move on. Apple is already preparing the successor
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File Gateway is basically a reshare. You use another computer to mount the Nexis workspace and reshare it to other computers using standard SMB/CIFS protocols. Highly recommend using 10Gb connection for the FG server to the Nexis and 10Gb to the client network. I assume Postlab will do the translation for Avid bin locking support.
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[quote user="David Yardley"]P.S. I won't reiterate the objections already given to the new UI, but would add that the newer versions add nothing useful to us.[/quote] I personally would prefer for clients to use 2020+. The access to ProRes, H.265, and newer OSX is a benefit to us techs. So many tech support questions can be addressed by
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95% of our clients (hundreds of systems) prefer 2018.x because of familiarity. Many editors are familiar with and use 2020+ version on their home system. However, all of our clients work in a collaborative environment via Nexis storage. This means each team member must be on the same version of MC. And you need only 1 or 2 users to say "I prefer
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Where does the project resides? NAS? Nexis?
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Thanks for the update. Hopefully, a fix will be included in the next patch. We have not used the teams function... luckily.
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You need Avid MC 2020.4 or newer to get ProRes write support on Windows. Unfortunately, the feature is not available in previous versions.
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Requiring 2021.12 makes it DOA for us. Overwhelming majority of our clients request MC 2018 right now.