I've just done a test with iNEWS 2020.9 , selecting all stories in the rundown and using the option File>Export Story Extended... It's not ideal, as it exports every story in the rundown as a separate .rtf file, and not in the same order they were in in the rundown; instead the order is determined by your folder view preferences. In addition

Sorry for the delayed response Marianna; for some reason, I couldn't access the forums yesterday. I would have raised a case, but my organisation decided to cancel support with you at the start of the year (NOT my choice!) However, in the meantime, I have resolved it! It turns out, it was a corrupt user; where my user profile had no issues monitoring

Hi everyone; I've recently been seeing some odd behaviour in a couple of iNews rundowns when monitoring-on (and it's always the same two rundowns). When monitoring-on, the Monitor status indicator will go green indicating that the rundown has been successfully been loaded into Command. But upon checking Command, the rundown is not present in

That tallies with my experiences when misconfiguring virtual soundcards when using Focusrite RedNet AM2 Dante boxes. Without the soundcard properly configured, I would see the same issue; the system thought there was no audio device.

Crikey, this is a blast from the past! I seem to remember our preferred set-up being a Sony SVO 1500 and a Time Base Corrector to help stabilise the image.

A quick update; I decided to postpone the reboot for the time-being, as our system is no longer under support, and I'd rather put up with an otherwise harmless phantom disk than court further potential issues. But again, thanks for your swift response Luke.

Thanks for the swift reply Luke. I've got a maintenance window coming up this weekend, so I'll follow your advice regarding a power cycle. I think I'll save the update for the next window however, as that'll give me time to update the clients before the servers. I'll update this once I've finished with maintenance.

Hi all; First off, this is not a critical issue, as our Nexis is working perfectly, with a full compliment of disks. However, a while back, we had a disk fail, and when swapping in the replacement, I didn't wait for five minutes after removing the failed one. The end result is that Nexis now thinks that disk is missing, even though it has been successfully

While it's not possible to log in to MediaCentral through the Nexis client, you could make the Nexis login effectively invisible. However, this is dependent on your workstations having default log-ins as opposed to user logins. You may have noticed that in the log-in window for Nexis, there are two extra buttons, OS Login and Auto Connect . You

A further update; Performing the steps outlined by César resulted in our dbdump dropping from >30GB to ~2.5GB! I'm really happy with this result! Kind Regards, Mat