Can you email me your MyAvid master account email address? I will investigate this. Thanks, RalphC

Hello Tello, Did you register your email address for MC|First? If not, click this link to register . This is a different step from the MyAvid account creation. Thanks, RalphC

Hello natalia, Please pm your MyAvid account email address so I can check your system ID. Thanks! RalphC

Hello, Please check the Knowledge Base article regarding the EssentialResourceNotAvailableError when Launching Media Composer 2022.4. Thanks, RalphC

Hello artu, Here's the FAQ on how to fix error message EssentialResourceNotAvailableError when launching Media Composer 2022.4. Thanks, RalphC

Hello jim, I can help with the manual deactivation since the HDD crashed on you. Email me the system ID. Thanks, RalphC.

Hi Stan_Garli, Are you in the latest MC and Avid Link App? What is the OS version? Have you registered your email address to get the entitlement? If not click the registration link https://my.avid.com/get/media-composer-first RalphC

Hello Stan, Have you registered your email address to get the MC|First entitlement? If not please click and register here . Thanks RalphC

Hi, I started a case for you and forwarded it to our technical support team so we can investigate the cause of the Beach ball whil using the Smart Tools. RalphC

Hi Lopemiz, I can't find your MyAvid account email address. Can you PM the MC system ID. Thanks, RalphC