Hi leleneb, Did you download and install the version of Media Composer 2024.12 that is present in tha Avid Download Center in MyAvid? Also, Have you tried to upgrade to 2024.12.1? Thanks, Ajay

[quote user="Steve Sidoruk"] Yes, I've been getting this same error with 12.24.1 [/quote] Hi Steve, Can you email me directly with what exactly is happening also, can you provide your Media Composer system ID in it. My direct email is [email protected] Thanks, Ajay

[quote user="Robert Martindale"] ...this error happens with any new project of any type using either 24.12 or 24.12.1... ...it is not happeneing with 24.10.... [/quote] Hi Robert, I created and submitted a case for you for our team to check and assist you. For reference the case is 04981568 Thanks, Ajay

[quote user="khihi"] Anybody else experiencing a slow launch of the 2024.12.1 version? It takes roughly 2 minutes until the splash screen appears and the application really starts. The "Avid Editor" process is listed under background processes in Win task manager in that moment. With some fiddling around in Avid link (de-/licensing

Hi ck123, The configuration guide for Lenovo P8 is now updated. Thanks, Ajay

[quote user="kgutzmann"]This has been going on for a long time, back to 2010 for one victim of Avid Link. For me the problem is intermittent, and then becomes permanent. This is for Sibelius Ultimate. If Avid Link is in non-launch mode, then direct Launch of Ultimate fails, and dialog box asking to revert Sibelius First appears. Complaints

[quote user="ck123"]Ajay, Could someone take a look at the Lenovo P8 slot guidelines. They don't make sense. Page 5 says to put the DNx PCIe card in to slot #4 but Page 6 says to put it in slot #1 and not to use slot #4. Similar with the Lenovo supplied TB4 interface. Page 5 says to put in slot #4 but Page 6 says to put in slot #7. Thanks

[quote user="Jeroen van Eekeres"] And Ajay, I have already solved the issue for the customer. Still thank you for your offer to help. Please let the world know when it will be resolved or is resolved. Thank you, [/quote] Hi Jeroen, The Avid Link issue is now fixed and resolved. Sync and activation process are now back to normal. Thanks, Ajay

Hi Editmvp, I created and submitted a case regarding this issue and asked the team to check and test this one. They might reach back to you for additional information. For your reference the case number is 04977965 Thanks, Ajay

[quote user="S P"]Hi, My product is already installed, but periodically it will fail to activate. I am now able to log in but synchronization is failing, so I attempted the "Online (Enter Manually)" and got the following message: "Activation failed: 105 Activation Failed. Device has already been authorized via source= Cloud