Stu: If you are still running 6.0.1 you really should get what you are entitled to free which is 6.0.3.4, so you'll have all the latest fixes and see whether the problem persists. You will need to download and install first the full 6.0.3 version from the "Avid Media Composer" link, then install the 6.0.3.4 patch file from the "Avid...

Keith: If you have an account at the download center , you can go to the "Avid Media Composer" link and download the version 5.5.3 full installer, and the 5.5.3.6 patch file from the "Avid Editor Patches" link. If you are running on a dongle, you will need to update it at www.avid.com/upgrade . If you are using a software license...

Hello PNugg and welcome to the Forum. Assuming you have an account established at the download center , I suggest you start by downloading and installing the latest patch 6.0.3.1. This is a free maintenance release and fixes many bugs. You'll find it in the Avid Editor Patches link. Remember, on the Mac side, every version, update or patch is treated...

According to the Version Matrix , MC v5.0.3 is only qualified for OS 10.6.3 or 10.6.4; while the latest patch (MC v5.0.4.3) are only qualified for OS 10.6.6 or 10.6.7. So, it looks like you took your system too far. You *could* try upgrading to the latest patch (under "Editor Patches" in the Download Center. Perhaps the difference between...

The latest patch for that version is 6.0.3.4 with many, many fixes so you should get that under the "Avid Editor Patches" link at the download center . Remember that on Mac, every version, whether a full new version, update or patch is treated as a full version install, requiring the complete removal of, in your case, 6.0.0, using the uninstaller...

Diego: When toolsets exhibit bizarre behavior, it's time to examine what we refer to as "The Usual Suspects": 1. Project settings - can sometimes become corrupted. It the problem is contained to one specific project and is not visible in others, quit the application and from the specific project folder in the master "Avid Projects"...

Hi Evan: [quote user="evansmalley"]did this release fix the Smart Tool?[/quote] If it's not in the readme, I would have to assume not. I can't test it myself, as I am running 5.5.3.2. I assume you're referring to the random re-enable issue. [quote user="evansmalley"]And is it free for owners of 5.0.3? [/quote] Yes, it...

Thanks for answering. I actually ended up having to call in Avid support to find out that MC 5.03.8 will help. It's not too easy to find on this site but it's here. It's called an editors patch, which is deceiving since all patches would seem to be so. Not sure what the other patches that are easily found within the download center are called...

[quote user="Pat Horridge"] I presume that means patches are no longer available to those without access to the downloads section? So customers without support can't access patches?[/quote] No, that is not the case. After signing in to their master account, all customers will have access to the "Avid Editor Patches" link in the...

Not sure if this is the issue, but you are on an unsupported system. According to the Version Matrix , MC v5.5.3 is the first version qualified for Lion, and that is only 10.7.0. v5.5.1 should be on OS X 10.6.6. If you update to MC v5.5.3.3 (available under Editor Patches in the Download Center) you can use OS X 10.7.3.