I'm at my wits' end. I just updated to the latest version and tried to open a new project. It opened without a video track on the timeline (and the TC track at the top, which seems odd). I imported a mp4 file and dropped it into the source monitor, where it looked and played absolutely fine.... (read more)

Hi all - I'd like to share a bug I found when doing Video Mixdowns. I start by duplicating my target sequence, open the duplicate sequence, In-Out the timeline, then video mixdown to dnxHD HQ. The mixdown completes but views as Media Offline in the preview window. Same goes for audio mixdowns. I... (read more)

Hello, I've seen this error posted before, but nothing dealing with this example. I'm having an issue with audio files received from a popular music licensing company a few months ago, before I started on this job. They delivered Avid projects that have been meticulously logged along with Avid... (read more)

I'm sorry, I assumed that goes without saying. Of course my P2 card media was copied to a hard drive the same day of shooting-- to two different external drives, which were kept in two different locations over the years. When I first imported the media into Avid in 2014, I was using MC7.0.4, and... (read more)

[quote user="mnbkyle"] I just ran into this today transcoding Sony FS7- in my case it turns out to be a clip we don't need so I'm deselecting it and transcoding the other clips in the bin.It is strange though this is the first time it's happened to us. Have you tried running that... (read more)

We have shared storage that is connected via ethernet and also thunderbolt. When a project is worked on via ethernet and then accessed via thunderbolt all of the linked media goes offline. We think it's an IP address problem, but do not know how to fix it. All our worstation eventually will be working... (read more)

Hello everyone, first time posting here! This is kind of a beginner's question, but is it safe to rename a master clip inside an avid MC bin? I know that you shouldn't rename a video file out a card, because this can pose issues, but I was wondering if renaming master clips inside bins might... (read more)

Hi, folks. Another puzzling question (puzzling to me, at least)… Using Media Composer 8.7.2. Project is a guy talking to a group of people and presenting PowerPoints – so I will bring up the PPT as he’s discussing it… Had issues earlier with lots of media on the Timeline disappearing... (read more)

Hello there, I am in a big trouble right now because Avid shows me some files offline without an apparent reason, because the MFX are there where they should be. I got the project from another editor (not sure which version he was on, mine is the 8.6.1) and at the beginning the project opened fine,reconnecting... (read more)

To be honest... I don't know where any of the media is or how to access it... I am hoping that even though all of the cuts appear offline in all my bins, I can at least re link all my media files to AVID since I have them all stored on my G-Drive SOMEWHERE??? I shot with a Sony EX-1. Transferred... (read more)