Does anyone know when there will be a qualified release of Media Composer for the new mac pro using 10.15.2? We have a new mac pro and cannot get any version of 2018 or 2019 to work. Hangs at the startup/splash page. Any info would be greatly appreciated. Below is where is stalls on media composer v... (read more)

I was given a dongle by my producer. Its a version 8.0 and works well in his 2018 MacBook pro runing mc 8.9.1, it also runs in 2 of my laptops runing mc 2019.8, one of my macbook pros is 2015 15inch the other one is mid 2012 13inch. The problem is with the iMac Retina 5k, 27 inch, 2017( iMac18,3) , where... (read more)

I'm working on a multi-season, episodic tv show. We have a "Projects" partition where each season of episodes is separated into different folders. We only work out of the latest folder, but it's not uncommon to open a bin from another, older project, so it's handy to have them all... (read more)

Hi all, I have a new client that is looking to be able to track how long sequences are worked on for their own client billing purposes, is there a feature built into Avid that tracks how long sequences are open etc? (read more)

We're a PC faciilty, but I'm thinking about adding a few Macs to give editors a choice. Can someone recommend how much RAM, what kind of video card, and processing power I'll need. I would like something that can handle the heavy lifting of editing 4K (read more)

I have a new Mac Book Pro (2017 model actually) with four USB-C ports running High Sierra 10.13.6. I recently installed Media Composer and Application Manager, but the Mac Book won't recognise the dongle. I just get the "which method do you want to use to activete" message. The dongle stiil... (read more)

Thanks, Bruno! A technician support from AVID helped me during this week - he accessed my computer through remote access, and from there he found what was happening: the photos were saved "too deep", meaning: a folder into another folder, and so on. The guy simply copied and pasted the folder... (read more)

Hi, I'm looking to use a Contour Design ShuttlePRO v2 controller for a project. Running Media Composer 2018.4.0 on Mac High Sierra (OS 10.13.) Unfortunately, the ShuttlePRO is not working with Media Composer, though it did work with previous versions of MC. I've updated to the latest Contour... (read more)

I had to downgrade back to 2018.5 because 2018.7and Fusion Connect 9.0.2 do not work together. (read more)

We have been consistently encountering an issue where the Avid Pan & Zoom effect cannot link to photos where the total character length of the photo file name plus file path exceeds some invisible limit! The only way around this has been to copy the photos to root level of NEXIS workspace and link... (read more)