Hi, i ourchased educational back £15 for 3 months i was sent a code to register avid master account then linked accounts, when asking for activation code i enter the code given to me and it says it is wrong, iam a student at a music production college and my lecturers couldent understand the issue... (read more)

hello, I have payment issues. I have tried to upgrade my Sibelius ultimate. When I try to check out it doesn’t shows a payment possibility. There is every time the same error message. It says: the currency of your shopping card is not compatible with your local. Please check out with products using... (read more)

I purchased the New Yearly Subscription of Pro Tools and it took away my purchase of Pro Tools 10. I still need access to Pro Tools 10 on my old system because I can't upgrade it to the newest version. How can I get my authorization back for Pro Tools 10 on iLok for old system? (read more)

Hello Ralph, I am still having the same issue. I know that my MC Ultimate plan is paid for still but it seems that after I downloaded the latest update a few months ago, my AVID Link was no longer able to reach the license server. I have uninstalled and reinstalled both MC Ultimate and Avid Link. The... (read more)

HHey everybody, I am trying to get my Media Composer Ultimate working after not using it for a few months due to classes about different NLE's. I tried to open MC Ultimate yesterday and the dialog to open with Avid Link kept on popping up. Recently, an error message popped up saying this. Is anybody... (read more)