I am working with the subsciption lcensing model but I am not sure about what license and how dose it count. Can anyone check the below statment correct or not? Avid licensing scenarios Basic scenarios 1. Same user on same machine (IP) - use one seat 2. Different user on same machine (IP) - use multiple... (read more)

Hi ! I tried to install Avid Media Composer First today but it doesn't want to work. Indeed, it tells that there is a problem with the license and it shows a long error message. "No license was found, contact the customer service". I downloaded the latest version of Avid MC + Avid Link... (read more)

Hello. I inherited an AVID ISIS 5500, and a SYNOLOGY RX2414+ NAS. I'm trying to understand how these two units work together. I have been able to mount volumes from the NAS, using a Mac Pro - but only because the server information was saved. I have not had the same luck with the AVID ISIS. I know... (read more)

Hello, I have this problem. It already happened to me like 10 times. I fixed it with the avid support but I don't have it anymore. I have the perpetual licence and I can not launch it because of this error message. can someone helps me with that ? I tried to delete the licenece folders, I tried to... (read more)

Hey all - support failed to respond to this question so I'm posting it here. I have 7 Perpetual Product licenses under Standard Support....What will happen if I choose not to renew these licenses? (read more)

I have 18 stations running Avid Media Composer and I can't access Avid Link on any of them. Therefore, I can't update Media Composer and on some of the machines, I can't run MC until I log into LINK so it can check my licenses. Anyone have a solution? Thanks. 32.0 GB Ram 64 Bit Intel Xeon... (read more)

Hi, Can someone reset my license it is greyed out and i cant activate iton my new system. Regards Dean (read more)

Hi, i ourchased educational back £15 for 3 months i was sent a code to register avid master account then linked accounts, when asking for activation code i enter the code given to me and it says it is wrong, iam a student at a music production college and my lecturers couldent understand the issue... (read more)

hi, from the beginning, i moved to a new system and used the trail version of mc to check if evrything works fine. today i want to move the license, deactivate MC license and symphony license on the old and activate on the new one. so far so good - everything looks fine. Avid link on the new machine... (read more)

hello, I have payment issues. I have tried to upgrade my Sibelius ultimate. When I try to check out it doesn’t shows a payment possibility. There is every time the same error message. It says: the currency of your shopping card is not compatible with your local. Please check out with products using... (read more)