Hello. I inherited an AVID ISIS 5500, and a SYNOLOGY RX2414+ NAS. I'm trying to understand how these two units work together. I have been able to mount volumes from the NAS, using a Mac Pro - but only because the server information was saved. I have not had the same luck with the AVID ISIS. I know... (read more)

Hello, I have this problem. It already happened to me like 10 times. I fixed it with the avid support but I don't have it anymore. I have the perpetual licence and I can not launch it because of this error message. can someone helps me with that ? I tried to delete the licenece folders, I tried to... (read more)

Hey all - support failed to respond to this question so I'm posting it here. I have 7 Perpetual Product licenses under Standard Support....What will happen if I choose not to renew these licenses? (read more)

I have 18 stations running Avid Media Composer and I can't access Avid Link on any of them. Therefore, I can't update Media Composer and on some of the machines, I can't run MC until I log into LINK so it can check my licenses. Anyone have a solution? Thanks. 32.0 GB Ram 64 Bit Intel Xeon... (read more)

Hi, Can someone reset my license it is greyed out and i cant activate iton my new system. Regards Dean (read more)

Hi, i ourchased educational back £15 for 3 months i was sent a code to register avid master account then linked accounts, when asking for activation code i enter the code given to me and it says it is wrong, iam a student at a music production college and my lecturers couldent understand the issue... (read more)

hi, from the beginning, i moved to a new system and used the trail version of mc to check if evrything works fine. today i want to move the license, deactivate MC license and symphony license on the old and activate on the new one. so far so good - everything looks fine. Avid link on the new machine... (read more)

hello, I have payment issues. I have tried to upgrade my Sibelius ultimate. When I try to check out it doesn’t shows a payment possibility. There is every time the same error message. It says: the currency of your shopping card is not compatible with your local. Please check out with products using... (read more)

If I leave Media Composer closed for a few days, I get this message upon starting it: My computer is, of course, already connected to the internet. If I click OK, I'm presented with various options on how I can activate. But the simplest way to get past it is to quit Media Composer, open Avid Link... (read more)

Buenas. Soy nueva en esto y espero que alguien me pueda ayudar. Instalé avid media composer en mi portatil y resulta que no me arranca (he deducido al final de varios intentos que es el windows, que no es compatible, es windows 10 home) y lo he intentado en otro ordenador (windows 10 pro) que... (read more)