Hello, When you get TC IN/OUT information from IPWS by GetAttributes after stopping recording of MasterClip of chunk recording, it replies with temporary TC-OUT information set at the start of chase recording. When I check the master clip in InterlayAccess, the TC-OUT information is normal. I would like... (read more)

Hello, We have an integration that mirrors the interplay content into another system. The interplay structure is as follows: Projects Product 1 Product 2 ... Only we do not want to import all products. Therefore, the method that was chosen is to give the user that accesses the API, permission to see... (read more)

Developer is asking when their application issued 'ModifyFoldersACLs' command to web services, it takes about 5 sec to get reply. On the other hand when their application issued 'SetAttrobute' command, it takes about 0.5 to 1 sec. Why does the diffrent response time happen between commands... (read more)

Hello, I have problems with the Interplay Web Service API and the CheckInAAF request. I use a third-party python library to generate an AAF file from MXF OP Atom files (1 Video, 4 Audio tracks). This is working fine. I can import this AAF into Avid MC and all video and audio tracks are online. Then I... (read more)

Hello I have some mediafiles from Interplay Capture, (in DNxHD120). when I read it in MediaComposer, I have a duration shorter than in the mxf file. (00:01:54:00 in MediaComposer and 00:01:56:19 in mxf file) On Interplay I have booth informations: • _EWC_EXPECTED_DUR (masterclip duration as in MediaComposer... (read more)

Good day, May i know how to use the Interplay Web API, i used the pdf file from our Web API URL (http://<URL>/docs/MS_DotNET_Interplay_WS_Client.pdf), but when i try to used it i got an error on my code. See attached file. Also want to ask, We could get the iNews entry on this Web API? (read more)

Hi, We have noticed a problem that began showing up with earlier IPE 3.x builds that did not exist in IPE 2.x. The issue is that ALL spanned media clips (regardless of format and mostly for our P2 ingest clients) that are checked in show up as "partial offline" (BLUE media status icon) AFTER... (read more)

Hi, A number of organisations are linking their Interplay system with their Windows ActiveDirectory for purposes of access control. Is there anyway to leverage a user's windows credentials within the Interplay WS framework, such that a WS request is called in the context of the logged-in user? Thanks... (read more)

We have recently began to investigate accessing AMA media checked into Interplay. We are hoping to be able to have an external application be able to retrieve such assets amd locate the source media for operations like archive, transcode, etc. We have configured Interplay to allow AMA check in from NAS... (read more)

We are experiencing intermittent timeouts with calls to a variety of the Interplay web services. (We're primarily calling GetLatest, Search, Move, GetChildren, etc. on the Assets web service endpoint). In many cases, the timeouts are due to the syncronous response from the interplay service is taking... (read more)