Hi, I downloaded and instaled Protools Trial, but he says that a don't have any licence on my ilok cloud. My acount is linked to the ilok cloud, and its there and activated. What do i do know? (read more)

I purchased the New Yearly Subscription of Pro Tools and it took away my purchase of Pro Tools 10. I still need access to Pro Tools 10 on my old system because I can't upgrade it to the newest version. How can I get my authorization back for Pro Tools 10 on iLok for old system? (read more)

Hello All, I'm contemplating opening a new master account for our Avid products, since Avid itself isn't giving me the tools to be successful and frankly i'm not sure what else to do. Quick backstory, I work at a large University and we've been teaching Avid stuff for 15+ years. I can't... (read more)

Hey i cant find my activation card but i have my pro tools le 8 sleeve with the autorization code on it. im trying to add the product but cant register it without the card. PLEASE HELP !!! (read more)

Hi, when I've registered my account I've inserted a wrong iLok number (probably a factory number), not the serial number. How can I change it? Thanks for any replies... (read more)