Hi, folks - thanks for the help, as always. I have been trying to Reinstall my Media Composer v 8.5.2 program (the newer versions of AMC won't properly open older project and I have two BIG projects still to finish) – it seems to install properly, asks me to reboot, and then when I run the program... (read more)

Hello there, I'm trying to work with r3d files shot on the komodo in the latest version of AMC on a windows based computer. I got the red plugin from the avid homepage and installed it successfully. So now I open AMC, "Input > Source Browser > Volume xy" and select the files I need... (read more)

Hi folks. I've researched this error with no success. When I try to open/boot AMC 8.7, it cycles through what seems to be a normal boot but then stops and give me the following error - Exception: AMPI subsystem error, ErrorMessage: Assertion in “..\..\Sys\Win32\Sys_FileLocUtilsWin32.cpp”... (read more)

Hi! I've had an open ticket with Avid (and tried Elite phone support to no avail) for two weeks now, and I'm still no closer to solving one of two fresh install issues that I've encountered (I say that mostly to indicate that I have gone the support route first here). I have two new HP Z6... (read more)

Hi, I'm running into the same problem again with a fresh new project, with fresh new user profile and settings. I'm running Avid Media Composer 2020.12 on a three displays setup. Curiously I don't have this problem on other projects, but I have it on this new one. Nothing changed hardware... (read more)

Hey folks, I'm running the latest MC on a brand new Z4 with the fastest 18 core Xeons I could get and the most powerful AMD card rated for Avid. It's got 64gb of RAM, and it doesn't have any trash on it yet--just the basics for editing and converting media. I'm having trouble with an... (read more)

I have spent a full half-day finding a way around a problem enountered when finishing a project for delivery, but really Avid MC should "just work"! Does anyone know a solution to this? This is what happened in the run up to the problem... In an HD 25fps project, transcoded 50fps and 25fps... (read more)

I recently updated to 2020.6 and I'm getting the following error: Exception: Structured Exception, ExceptionCode:3221225477, ExceptionString:ACCESS_VIOLATION ... This wasn't an issue before the update from a 2019 version. It is only happening when working with effects, mainly when manipulating... (read more)

I'm running MC 2019.9. I have a project that I've been working on and off for the last couple of months. I just opened it to work on it today and as soon as the project loads, MC presents a crash report error. I can close the error and MC still functions, but after a few minutes and rather intermittently... (read more)

I'd really like to hear from anyone else that is experiencing this problem. Things have moved on since 2014 but the issue now plagues us. Workflow: Insert XDCam (optical disc) into PDW-U2 device > Link AMA > Transcode DNxHR LB Errors: Exception: Failed to get the sample size from AMA Plugin... (read more)