Hello I tried to install Pro Tools and run it with the 30-days trial license to try it out (activated through iLok), but when I try to open Pro Tools I get the error message titled "Fatal Error - Pro Tools Subscription" with the error message: "Pro Tools Studio Subscription could not be... (read more)

Hello, trying to export a sequense, but i am getting this error an help would be greatly appreciated Alpha RLE compression not recognized [/Snapshots/relengmini4_1542244448/coresw/ame/src/msm/DIDReader.c:4916] these are my settings ________ System Configuration __________________________________________... (read more)

I just downloaded AvidMediaComposer for a free trial. Upon attempting to open it for the first time, I received this error message: Exception: OSXMidilO MIDIClientCreate failed, OSStatus:-50 How can I fix this? Thank you! (read more)

On MacStudio M1 Max, 64Gb, BM Ultrastudio Mini, MC 2022-10, MacOs 12.6 on identical systems randomly same crashes and error. Also: Exception:SFPlatConsumer:: Execute TIMEOUT Any ideas what these mean. (read more)

Hi, We have been working on a project for the past two months and using the Auto Sequence feature to sync our rushes. It has been working perfectly fine all this while but today we have run into this exception (CLEAN_NO_TC). The metadata in MC shows that it has a start TC and I have checked the rushes... (read more)

I am deep in a 4 part series and using Avid 2018 in a remote workflow. We're using Jump(remote software) to dial in to a mac system. Every so often and randomly I get an error message - see screen shots - and audio goes out. I learned that I can "disconnect" my Jump/just logout and then... (read more)

I am trying to run Avid Media Composer First on my Surface Pro 8: - Windows 11 Pro 21H2 (should be supported, per this article ) - Intel Evo Core i7 - 32GB RAM - 1TB SSD Avid installs fine, but when I try to launch, I just get a dialog that says "This program is not supported on VM instances."... (read more)

Hi, I have just bought a perpetual license and downloaded the software but it keeps giving me this message whenever I try to open it. What could the solution be? Thanks (read more)

Hello! I've exported an AAF from Premiere pro and imported it to AVID. So now all the media is offline and i cant play the sequance. I get this error insted: PlayPipe::DoComp( ) encountered a missing mob (read more)

HI, As soon as i started Avid Media Composer Ultimate after the installation, i got an error called Essential Resource Not available Error. I use MacOS version 12.0.1. I downloaded the latest version from the avid site. Please help me to get through this error. I'm planning to purchase the software... (read more)