SOLVED - all users need to be on the same avid version. Although, we did not have issues for months, it happened to be that the editor was on 2024.6 when creating the timeline, keyframes, etc. and others were on 2024.2 or 2023.12 and were unable to see the keyframes. Once all users updated to the same... (read more)

Hi there, I have a bit of an odd issue that I haven't encountered before. Hopefully, someone can help shed light on the solution. I am an assistant editor working on a scripted show and the editor had their cut ready to output. When I was QCing I noticed that the first music track that was there... (read more)

Hello! I've exported an AAF from Premiere pro and imported it to AVID. So now all the media is offline and i cant play the sequance. I get this error insted: PlayPipe::DoComp( ) encountered a missing mob (read more)

Hi all, I've been syncing my clips from a multicam shoot on a timeline. I have two cameras and external audio (multichannel - 5 tracks). Once I have synced a clip with it's external audio on the timeline, I have been using the "Create Group" function by right-clicking on the program... (read more)

Hello, i discovered a strange and ennoying issue that is looking like a bug. when you exporting straight from the bin an audio MONO master clip using MONO Wav preset you are getting a file that is completely identical in its level to the original file in Avid. HOWEVER if you are making a sequence and... (read more)

Hi to everyone, there are some problems that afflicts my Fast Track Pro. The main big problem is that I need to restart my MacBook Pro (10.9.2) if I forgot to turn it on, because the system does not recognize it and even the software (Reason, Cubase or LogicPro and Mainstage) recognize it (even I kill... (read more)

Hi I think you should post on audio forum, this is the video forum. http://duc.avid.com/ CV (read more)

everytime i load,drag, or import anything it only plays in my pt 11 for about 5secs and wont let me record either. also there isn't any sound coming the speakers or headphones when i press play. i thought un/reinstalling it might help but nope still the same. i have a windows hp envy dv7 pc with... (read more)

I just bought an M-Audio Keystation 61es. I can not get Pro Tools SE to recognize the "receive from" tab under "Preferences-Control Surfaces." It is a plug and play system, so it is not the drivers and Windows recognizes the Keystation via USB. Tried keyboard track, armed the track... (read more)

Hi, Im running MC 6.0.3.3 on a 12core mac. We are cutting a feature film being shot on Arri Alexa recording Arri Raw transfered to DNX36 for offline. The sync on the cameras seem to be fine and I can (mostly) get auto sync to work. I break everything down in subclips etc and then when I go to link Cam... (read more)