Hi, i ourchased educational back £15 for 3 months i was sent a code to register avid master account then linked accounts, when asking for activation code i enter the code given to me and it says it is wrong, iam a student at a music production college and my lecturers couldent understand the issue... (read more)

I am having a lot of issues activating my media composer license. I finally caved in and purchased an Avid Support Code so I could call tech support and get real time help. However I cannot find my ASC anywhere. It shows up in my AvidLink but when I click on redeem it either says "billing address... (read more)

hello, I have a licence for 3 computers for pro tools first avid and have alredy been submitted. I bought a new computer and would like to transfer one activation on to it. Can you please tell me if this is possible or and how to do it. Thanks for your raply. (read more)

Hi, I've just migrated from a Mac to another, and I'm having some issues trying to activate my licenses. My Application Manager is unable to conect to Avid servers and it doesn't allow me to deactivate Media Composer. "failed deactivation 0 deactivation ok. no record of this device was... (read more)

Hello Avid Community, I was about to start using the Sibelius software. I had to renew my Support and Upragde plan and that's what i did. Now i want to reactivate my Sibelius License as it tells me to in the guide. After a while it says : Deactivation failed: Response is out of order with previous... (read more)

Hello, I bought the subscription for Pro Tools version 12.8.3 MAC. I downloaded the iLok License Manager, and I believe i followed *** near every step. My Pro Tools software won't activate, there's no activation code in the iLok Manager, and the iLok Manager tells me there is no location. I'm... (read more)

Hey in here. Im in a bit of a crisis. When my Pro Tools started making a error message i chose to reinstall Pro Tools, but after uninstalling i discovered that all my product downloads were gone from my account. Now the only download i have available, is the 12.6 download from my Application Manager... (read more)

Hi all, I have reinstalled Pro Tools 8 because my computer crashed. I tried using my old activation code, but won't let me activate. Please help!!! (read more)

I own the Media Composer for over 2 years and I never had any issues up until now. I had to reinstall my machine and now I can't seem to activate my product. It keeps failing it. HELP!!! (read more)