Hi there, For some reason after the last couple of Avid Media Composer Updates my Sorrenson Squeeze Lite is telling me to reactivate my Media Composer licence so I can use it. I still have a licence until August. Have tried entering in my user details and activating online but just get the windows spinning... (read more)

I just downloaded Media Composer First but whenever I go through the Application Manager it asks for Media Composer's Activation ID. I never got an Activation ID and only have a System ID. Where should I look for the Activation ID? (read more)

Suddenly my dongle is not detected in Avid Application Manager (and not reported by Dongle Manager from previous MC version, since 8.10 doesn't have it anymore). I reinstalled all sw (Media Composer, App Manager, Sentinel Driver, iLock etc.) but it did not resolved the issue. I have 2 systems and... (read more)

Hi, I've just migrated from a Mac to another, and I'm having some issues trying to activate my licenses. My Application Manager is unable to conect to Avid servers and it doesn't allow me to deactivate Media Composer. "failed deactivation 0 deactivation ok. no record of this device was... (read more)

Hello Avid Community, I was about to start using the Sibelius software. I had to renew my Support and Upragde plan and that's what i did. Now i want to reactivate my Sibelius License as it tells me to in the guide. After a while it says : Deactivation failed: Response is out of order with previous... (read more)

Hello, I bought the subscription for Pro Tools version 12.8.3 MAC. I downloaded the iLok License Manager, and I believe i followed *** near every step. My Pro Tools software won't activate, there's no activation code in the iLok Manager, and the iLok Manager tells me there is no location. I'm... (read more)

I want to deactivate my account in other computer. but that computer is can't turn on. (read more)

Hey in here. Im in a bit of a crisis. When my Pro Tools started making a error message i chose to reinstall Pro Tools, but after uninstalling i discovered that all my product downloads were gone from my account. Now the only download i have available, is the 12.6 download from my Application Manager... (read more)

Hey community, I quickly needed to get MC on my new laptop and do something on the go. I am using MC7 and OSX Mavericks and I have, always had, a bug where I can't deactivate my software... So everytime I delete the computer I have to phone support to get the license deactivated. I just quickly wanted... (read more)

Today I activated my copy of MC 7 on my Laptop. I sometimes do that when I do not work at home. Everything worked fine in the beginning. When I left the application after some two hours work, it crashed. I did not care, because AVID crashes often when quitting, and turned the computer off. When I wanted... (read more)