I have Avid Media First and I did not realize I needed to deactivate my license before I wiped and sold my old computer. Is it possible to somehow deactivate my old computer so I can license my new one? (read more)

Hello! i have yearly subscribtion to media composer paid monthly but i want to cancel it. Looked for the answer on the site FAQ'S but it has an error on the answer's page so turning my quiastion to you guys: Can i cancel my yearly subscribtion paid monthly and still have some kind of refund ... (read more)

When using the Avid offline activation site https://my.avid.com/products/indirectactivation, the following error occurs when entering the activation code: 'error connecting to license server please try again' Are the activation servers down? (read more)

I have an existing license that I have been successfully using for the last few months with no issues. However, upon trying to open up Media Composer this morning, I got this message "In order to continue, you must connect to the internet to maintain your license", despite being connected to... (read more)

Hi, i ourchased educational back £15 for 3 months i was sent a code to register avid master account then linked accounts, when asking for activation code i enter the code given to me and it says it is wrong, iam a student at a music production college and my lecturers couldent understand the issue... (read more)

I am having a lot of issues activating my media composer license. I finally caved in and purchased an Avid Support Code so I could call tech support and get real time help. However I cannot find my ASC anywhere. It shows up in my AvidLink but when I click on redeem it either says "billing address... (read more)

Hey there so i just got my old studio setup from my studio i used to go to in LA. I got my setup and had to buy a new iLok USB because i didnt get the license info for the apogee duet and i need to be able to have access to these FX Racks in order to open pro tools via the Apogee Duet. So i put all my... (read more)

hello, I have a licence for 3 computers for pro tools first avid and have alredy been submitted. I bought a new computer and would like to transfer one activation on to it. Can you please tell me if this is possible or and how to do it. Thanks for your raply. (read more)

After upgrading macOS to Monterey, I was getting frequent crashes on Media Compoter. I decided to deactivate and uninstall MC, wipe the system of any traces of Avid that I could find, and then reinstall MC. However, now the Symphony option is not enabled, even though Avid Link shows it is activated.... (read more)

If I leave Media Composer closed for a few days, I get this message upon starting it: My computer is, of course, already connected to the internet. If I click OK, I'm presented with various options on how I can activate. But the simplest way to get past it is to quit Media Composer, open Avid Link... (read more)