Hi All, I hope you're doing well. I wanted to get a general consensus on whether anyone has had any installation or performance issues with Pro Tools on Mac OS Ventura 13.5 or 13.5.2? I'm in the process of possibly upgrading from 11.3 to the latest Pro Tools version but would like to find out... (read more)

I've been quite content to run my 2018.4 perpetual license w/Symphony, Scriptsync and PhraseFind for years. Even stayed with this when I upgraded my computer in 2021. I am finally looking to upgrade and thought I would ask here what users think is the most stable version since 2018? Outside of stability... (read more)

Hello all. Is there a standard path for upgrading a MC Standard annual license (prepaid) to an Ultimate one? I'm evaluating MC right now, got a 1 month standard license. If I decide to stay with MC, at the end of that one month I'd probably get one year of MC Standard. If, after let's say... (read more)

Hello, I want to upgrade my ProTools perpetual version, but when I am going to change the payment options in the option: "Provide your payment details", it goes to "Change Payment Processor" and then it shows an error: " We are unable to process your request at this time. Apologies... (read more)

Hello all, I just upgraded my imac to macOs Monterey. Since then I've had trouble to open my Avid MC 2018.9. I've tried to uninstall it but it leaves me with following message: 'an error in the preuninstall task cancelld the uninstall'. My mac is an iMac, 4.2 Ghz Quad-Core Intel Core... (read more)

G'day there Richard! Media Composer itself does not check for updates/auto update. By logging into your Avid account , you'll be able to see the latest version your subscription/Support Plan entitles you to. Since version 8.5 was released on the 29.01.16, I'm going to assume you don't... (read more)

I've just purchased a subscription upgrade from MC Standard to MC Ultimate, but when I entered my System ID on the product portal it gave me an error message stating it was already associated with my account. How does one resolve this? (Attempted to call to get this resolved but was just told my... (read more)

Hi everyone, I'm currently running AVID Symphony 2018.10 on windows 10. I'm migrating to a Z840 Dual Zeon workstation with 64GB of RAM and a Nvidia Quadro RX 5000 graphics card. I have many older projects that I am still working on. Will there be any compatibilty problems working with previous... (read more)

Greetings, I built this computer for a 4K project on Premiere. Windows 10 64 bit, 32GB RAM,i7processor, AMD5700XT Graphics card, ASUS PRIME Z390-A motherboard. On my other computer, a Windows 7 PRO, I have AVID 8.4.4 running. I want to upgrade my AVID license for my new computer but I am not sure if... (read more)

Good morning to all, I have just picked up an ISIS 5000 with Windows storage server standard 2007. What is the most recent version of windows storage server that can be installed on ISIS 5000 16 HDD? When upgrading Windows to ISIS 5000, is there a risk for the video files? Thanks. (read more)