Hello, We have an integration that mirrors the interplay content into another system. The interplay structure is as follows: Projects Product 1 Product 2 ... Only we do not want to import all products. Therefore, the method that was chosen is to give the user that accesses the API, permission to see... (read more)

Hello Andy, We have an update from our customer site. They updated the client to 7.10 and the results are much inproved, see below: CreateAmtFile() CreateAmtTrack(ET_VIDEO) CreateAmtTrack(ET_AUDIO) x 2 298ms 317ms 576ms So thank you for this advice! Unfortunatly when writting many files the latency increases... (read more)

Hello all, We have a customer using Bluefish444 IngeSTore software and Avid Nexis shared storage. When writing to this storage using the AMT SDK in DNxHD MXF OPATOM format we are seeing the following results; Target disk, CreateAmtFile() , CreateAmtTrack(ET_VIDEO) , CreateAmtTrack(ET_AUDIO) x 2 SCSI... (read more)

We are experiencing intermittent timeouts with calls to a variety of the Interplay web services. (We're primarily calling GetLatest, Search, Move, GetChildren, etc. on the Assets web service endpoint). In many cases, the timeouts are due to the syncronous response from the interplay service is taking... (read more)