Can you help me? I started Protools after the update and the SynthCell plug-in won't go through the ProTools startup initialization. (read more)

I cant figure out how to get my old pro tools Duet system to transfer to my new apple. i have a feeling it might be because i need a new Ilok..... Been trying for a couple days now and i cant figure it out. My old computer was working fine but i disabled the license on it and now im worried ill just... (read more)

Hi, Im' trying to use Guitar Rig 6 in PT INtro. I can see and use other Native Inruments like Kontakt and Kontakt 7, Reaktor, and so on... but I cant see Guitar Rig in the Effect or Instrument list. Any hint? Thanks!!! (read more)

Hi, i ourchased educational back £15 for 3 months i was sent a code to register avid master account then linked accounts, when asking for activation code i enter the code given to me and it says it is wrong, iam a student at a music production college and my lecturers couldent understand the issue... (read more)

Hey! Unfortunately this is a known bug with Avid's website but should be fixed soon. Please send an email to raff.condalor@avid.com or christopher.domingo@avid.com — they can help you out in the meantime. Sorry for the inconvenience! ~Marty (read more)

G'day there! This is the forums for video software/hardware, you can find the audio forums here . You should have an Avid Master Account if you're on this forum, so let's see if you can log into this link with the same e-mail address and password you have used here. If this doesn't work... (read more)

I downloaded all the necesary software to my computer. However, iloki asks for the activation code to activate Protools. Where can i find the activation code for my Protools Pepetual license. (read more)

I just bought pro tools (perpetual license), and followed all instructions. I got the step where I had to place my license on my iLok 3 usb, but the pro tools license isn't showing up on my iLok Manager. I linked the account to my Avid account as instructed. But i'm still having a really hard... (read more)

First of: Avids website is very confusing and somewhat 'not userfriendly'. BUT. I bought an activation code for Pro Tools. On this CARD it says I have to go to avid.com/activationcard. When I do that, I enter my code and then it accepts it and it writes: Please enter the Renewal Code listed here... (read more)

Hello All, I'm contemplating opening a new master account for our Avid products, since Avid itself isn't giving me the tools to be successful and frankly i'm not sure what else to do. Quick backstory, I work at a large University and we've been teaching Avid stuff for 15+ years. I can't... (read more)