We're getting a chronic popup that blocks access to the program until it's dismissed. It pops up every few seconds Exception: can't find machine info I'm trying to be concise, but there are lots of factors here. Also, I'm I.T. support, so my familiarity with MC is not stellar. When... (read more)

Folks: I'm presently running AMC 8.5.1 on an old(ish) Dell and working on two rather resource hungry documentaries. Has anyone transitioned from regular AMC to Ultimate? I recently bought a higher-end system and figured I'd upgrade Avid as well - IF it was simple enough... Do projects transfer... (read more)

Hi there, I'm transitioning from Media Composer on a Macbook pro to MC on a Windows 10 machine. The Windows machine has way more horespower, is why I'm moving. I've been successfully editing for about a year on my MBP 2016. But I can't playback anything on the PC. I did a fresh install... (read more)

Hi all, Quick thing and hopefully a simple fix. Shot a music video for a young lady using my fs7 and fs5. Both where shooting slog2, 1080 59.94i at 100 FPS. Loaded the files into avid as DNxHD220 X codec. This is what I assumed would keep them 10 bit. I did a very slight colour correction, I desaturated... (read more)

Been making imfs through Resolve for a couple years now for a Canadian broadcaster. They are asking for 2997 df imfs... no problem in Resolve. I decided to try the new Avid IMF tool, rebuilt in 2021.3, but I can't seem to bring in a 2997 timeline. I get the "ghostbuster" symbol as i drag... (read more)

Can anybody tell me how to export locators from Avid Media Composer that can be imported into ProTools? I have a composer trying to do the music for a show but, we have only been able to send him a pdf with the locator information. He would like it in the timeline however, he has to insert it manually... (read more)

Hi, created a new project on MC 2021.5 using a 1080p25 preset and YCbCr 2020 / Hybrid Log Gamma color space. Unfortunately, I can not enable HDR Monitoring on my LG OLED TV via HDMI on a DeckLink 4K Extreme 12g. Went to Site Settings and enabled HDR but the TV stays in SDR-Mode. When using Resolve on... (read more)

Hi all, My first time working with ArriRaw! Is it possible to link Arri Raw image files into media composer? The source browser is telling me that it can't be linked, but is there a plugin for this? If there isn't a plugin... what would be the best workaround, resolve? Thanks in advance. (read more)

Hi, I can't seem to create a new bin. When I try to, it says "bin is already open in 'unknown' ", as if it was already open on another computer of my company's network, which doesn't make sense since I just created the bin. It does work for other projects though, and also... (read more)

Hello! I’ve been media managing and creating workflows for our company for around ten years with the help of my colleagues, and I’ve grown weary of what I am beginning to think could be cracks in our offline/online workflow that are leading to issues with relinking/upres’ing. Typically... (read more)