Hi, i ourchased educational back £15 for 3 months i was sent a code to register avid master account then linked accounts, when asking for activation code i enter the code given to me and it says it is wrong, iam a student at a music production college and my lecturers couldent understand the issue... (read more)

hello, I have payment issues. I have tried to upgrade my Sibelius ultimate. When I try to check out it doesn’t shows a payment possibility. There is every time the same error message. It says: the currency of your shopping card is not compatible with your local. Please check out with products using... (read more)

I just bought pro tools (perpetual license), and followed all instructions. I got the step where I had to place my license on my iLok 3 usb, but the pro tools license isn't showing up on my iLok Manager. I linked the account to my Avid account as instructed. But i'm still having a really hard... (read more)

Hey i cant find my activation card but i have my pro tools le 8 sleeve with the autorization code on it. im trying to add the product but cant register it without the card. PLEASE HELP !!! (read more)

Hi there, I purchased a student copy of Pro Tools like, a couple years ago now. Its a perpetual license and it activated fine... Pro Tools 11 and 12 ran without a problem for a decent amount of time but a while ago (around the time my additional support features expired actually) I had to reinstall my... (read more)

Hey in here. Im in a bit of a crisis. When my Pro Tools started making a error message i chose to reinstall Pro Tools, but after uninstalling i discovered that all my product downloads were gone from my account. Now the only download i have available, is the 12.6 download from my Application Manager... (read more)