Dear Avid and Developers, Our customer has a problem, that they are using our software to checkin media into Interplay. They are checkin a high quality DNxHR master clip without audio, and a low res proxy with audio for the same MOBID. The master and the proxy are on different Nexis volume. Everything... (read more)

Hi everyone, We have some code that create an AAF structure in C++ and we would like to add custom metadata (such as the ones added with AppendComment method applied on a IAAFMob object) but with boolean, number or date types. We would like Interplay to detect them with their type in order to have the... (read more)

We are integrating the AMT3 SDK to create AAF+MXF files and check them into Interplay. However we are getting errors doing this, so first we are now trying to simply connect to Interplay to simplify the situation. We are trying to connect to Interplay and list the attributes, by following the code/instructions... (read more)

We're implementing AMT3 SDK - one thing we haven't been able to do is detect errors checking in files to Interplay. Since we don't have Interplay environment set up, this obviously fails and if we enable logging, we do see an error in the log as expected: ERROR - InterplayWebServicesNotificationChannel... (read more)

Hi. I do not know is the proper forum. I've been using Interplay already and I've always found a problem with the Media Composer in the management of the bines. In the Media Composer I have a series of bins with a specific nomenclature that are the ones that I would like everyone to use. The... (read more)

Dears i need your help, I'm planning to update interplay server from version 3.4.0 to 3.8 , is it possible or should i go through another lower version ? the upgrade procedure is it just uninstall the old versions then restart and install the new one ? Thank you very much. (read more)

Hi, We are developing a little utiliy which would permit to transfert an OP1A from outside of AVID world to demux OPAtoms inside AVID world (on an ISIS). We began with the TMAutoAPI samples, no problem to compile but when executing them, we receive the following error : "The procedure entry point... (read more)

Hi Vadym, Thank you for your reply. Let me explain in two parts. Regarding the samples I uploaded earlier, they were to show how you can replicate the issue easier by using the script. It is not the real API call that is being used at the production system. In our workflow of the real production system... (read more)

We have 2 methods of creating AAF for checkin via Web Services, using our old method we are able to create Korean (3 byte UTF8) characters which display correctly in Interplay/Media Composer. We have, however, recently implemented AMT and using the AMT (2.10.0.923) to create the MXF Atoms and AAF Korean... (read more)

Good morning, I discovered a problem from the WebService system. We want to create a shotlist with just one masterclip. This masterclip countain 2 media files (1 DNxHD 120 and 1 H264 Proxy). This masterclip came from our Avid Capture Client. We succeed to create the shotlist, everything is fine! But... (read more)