Hello! I've exported an AAF from Premiere pro and imported it to AVID. So now all the media is offline and i cant play the sequance. I get this error insted: PlayPipe::DoComp( ) encountered a missing mob (read more)

HI, As soon as i started Avid Media Composer Ultimate after the installation, i got an error called Essential Resource Not available Error. I use MacOS version 12.0.1. I downloaded the latest version from the avid site. Please help me to get through this error. I'm planning to purchase the software... (read more)

Hello, when I try to consolidate my sequence, I receive an error message that says: "Integer arithmetic overflow" This is the first time I see this message. What does he mean ? I'm on a Mac Studio with M1 MAX chip and mac os 12.3.2 Thank you in advance for your help, Robin (read more)

hello, I have payment issues. I have tried to upgrade my Sibelius ultimate. When I try to check out it doesn’t shows a payment possibility. There is every time the same error message. It says: the currency of your shopping card is not compatible with your local. Please check out with products using... (read more)

I realized that since the 2019 version and on the 2020 and 2021 versions of Media Composer, the "Batch re-import" function no longer works. The message: "Imported 0 of 1 clips. See console for more information." So I've attached a screenshot of the console (and the Batch re-import... (read more)

Hi, I've just migrated from a Mac to another, and I'm having some issues trying to activate my licenses. My Application Manager is unable to conect to Avid servers and it doesn't allow me to deactivate Media Composer. "failed deactivation 0 deactivation ok. no record of this device was... (read more)

Hi! I'm working with some audiobooks and when I import the mp3 to check the end of the file, Pro Tools insert an audio tail in the file. Why this is happening? Anyone? (read more)

I'm a lecturer at a film trade school, and reasently it has apared a reacuring (7 sepearate instanses) problem when relinking offline files. I did some diging into some of the projects and traced the problem to Avid reading the start timecodes of each clip as 00:00:00:00 and not the original "time... (read more)

Hi, I don't know what to do with that ? There was an critical error initializing the licensing engine. Error code: 5. Please contact Avid customer support. Application can't continue work and will be terminated. Thanks (read more)

Hello Avid Community Since I have problems with Pro Tools | First and the Cloud itself ("there was an error posting the project" bug), I'd like to delete my account, but I can't find that option on my account page, how can I do that? (read more)