Hi All, I was following instruction on getting access token in authentication. In Authorization header, i need to enter Base64 encoded payload<Application ID:Application Secret>. Where can I get app ID and app Secret from? Is it my system admin? or do I need to apply to it or where? I'm working... (read more)

When working with large (several thousand stories) queues the CTMS performance takes a nose dive. Frequently attempts to update a story fail with a Gateway Timeout error. This usually has a knock-on effect in that the story unlock also fails leaving the queue with unwanted locked stories. This also impacts... (read more)

Using the ia:queue-stories-by-id link it is possible to obtain a list of stories together with their attributes. There is an issue when using the "self" link to subsequently update the details of a story. An example of a genuine "self" link is shown below. Note that it reflects the... (read more)

Unlike Interplay Web Services it does not appear possible to move production items from reserved folders using the loc:move-items call. (read more)

Scenario is that an asset in a Production Management folder needs to be moved to a sub folder which does not currently exist. Sequence of events is (1) create new sub folder, (2) move existing item into it. The operation succeeds but returns a status code of 500, internal server error. If the sub folder... (read more)

MC|UX Version 2021.7 appears to have an issue with reservation creation and deletion. The pa:reservations response does not contain the pa:create-reservation and pa:delete-reservation links described in the CTMS API document: http://developer.avid.com/ctms/api/pa/resources/reservations.html (read more)

When the pa:asset-relatives link is used to query the relatives of a sequence it does not return all relatives. Titles and rendered effects are not included as they are when the equivalent Interplay Web Services functionality is used. Tested with 2021.7.0 (read more)

In the current CTMS API Reference four links are described for MediaCentral | Production Management (http://developer.avid.com/ctms/api/resources.html#_mediacentral_production_management) including pa:relatives Provides links to functionality regarding assets relatives This is an error as the link is... (read more)

I have a CTMS API licence installed on the MediaCentral server and a ClientID and Client Secret. The custom build app can login into MediaCentral and get back a user session with token. With the user session the app can get all resources from the full registry info except the pa resources . During get... (read more)

After moving items to a new folder using loc:create-folder to create the folder and loc:move-items to move items to it any referenced assets remain in the original location. To reproduce: Use Interplay Access to observe a sequence, note the presence of the referenced assets Use CTMS to create a new folder... (read more)