Every time I load MC 2024.2.0, initialising phrasefind AI database window pops up. If I don't cancel (cmd+.), the app will hang and I'll have to force quit out.
Have tried the usual suspects:
new user settings
trashed mcstate and settings
delete search data
I don't actually have phrasefind installed, however the avid version was previously an ultimate license. I wonder if there's old phrasefind databases the project is trying to load but can't because of the old license?
Or something else...
TIA!
MC 2024.2
iMac Pro
Sonoma 14.4.1
ChrisH: Every time I load MC 2024.2.0, initialising phrasefind AI database window pops up. If I don't cancel (cmd+.), the app will hang and I'll have to force quit out. Have tried the usual suspects: new user settings trashed mcstate and settings delete search data I don't actually have phrasefind installed, however the avid version was previously an ultimate license. I wonder if there's old phrasefind databases the project is trying to load but can't because of the old license? Or something else... TIA! MC 2024.2 iMac Pro Sonoma 14.4.1
Hi ChrisH,
Have you tried rebuilding the SearchData folder?
1. Close Media Composer.
2. Find out which project is causing the issue.
3. Navigate to the project folder on Windows level (PC) / Finder level (Mac), or on the Nexis workspace.
4. Rename the "SearchData" folder to "SearchData_Old".
5. Relaunch Media Composer.
6. Once you have confirmed the fix you can delete the "SearchData_Old" folder.
Thanks,
Ajay
hiya Ajay
Yes, I did already delete the searchdata from /Users/chrishunter/Avid Projects/"project"/SearchData/_SearchDB2_
It all rebuilt the bin index fine (green dot on find window).
Phrasefind is disabled.
Issue persists.
I'm doing this again to see if it resolves.
Thanks!
Hi Ajay
I tried trashing the searchdata again, but the issue persists on next startup.
ChrisH: Hi Ajay I tried trashing the searchdata again, but the issue persists on next startup.
Hello,
Feel free to email me - we'll get a case going.
Freelance Film Editor | Technical Expert @ Avid
[email protected]
My Equipment & System Specs
© Copyright 2011 Avid Technology, Inc. Terms of Use | Privacy Policy | Site Map | Find a Reseller