My post house has just updated from MC 2022 to MC 2023.12 and Audio Ducking has stopped working - it just does nothing when I apply it. I use Audio Ducking all the time so this is a pain.

I've had this before and it was because the media creation settings had defaulted to the C: drive. Setting them back to the media drive fixed it, but this time that's not working. I've tried deleting MC state, new user settings, clean timeline and none of those has worked.

Any other suggestions?

Hello,

I have created case 04748946 on your behalf and sent it to our Video Editor Support team. The next available resource will contact you to address the issue.

Regards,

Inocencio

My post house has just updated from MC 2022 to MC 2023.12 and Audio Ducking has stopped working - it just does nothing when I apply it. I use Audio Ducking all the time so this is a pain.

I've had this before and it was because the media creation settings had defaulted to the C: drive. Setting them back to the media drive fixed it, but this time that's not working. I've tried deleting MC state, new user settings, clean timeline and none of those has worked.

Any other suggestions?

isamson:

Hello,

I have created case 04748946 on your behalf and sent it to our Video Editor Support team. The next available resource will contact you to address the issue.

Regards,

Inocencio

Thank you, Inocencio.

One odd thing I've noticed since my earlier message is that if I deselect "Use marks" in the Audio Ducking dialogue, it does work. Annoyingly, I need to be able to check that box, so I'm still unable to get it to function adequately.