Latest post Tue, Jan 17 2023 7:50 PM by Pat Horridge. 1 replies.
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  • Tue, Jan 17 2023 5:28 PM

    • Tom Cook
    • Top 500 Contributor
    • Joined on Sun, Apr 25 2010
    • Keene, NH
    • Posts 250
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    New Install of AMC8.5.2 error on boot.

    Folks: Working on a Dell XPS desktop with Intel i7 3.60 GHz quad core, 32 GB RAM, Windows 7 Pro 64 bit running Avid Media Composer v8.5.2. Trying to do some “Ken Burns” moves on still images – the slow pan/tilt across a high rez picture. I booted into a complrtrly workable AMC environment yesterday but today when I try AMC seems to get about 2/3 through boot and I see this:

    Exception: AMPI subsystem error, Error Message Assertion in “..\..\..\Sys\Win32\ Sys_FileLocSysUtilsWin32.ccp”, line 339.

    Program freezes and is non-functional.

    I had to install this older version of AMC to get two lengthy projects working (neither seemed to open using a newer version of Avid). Am at a loss. Ideas? Suggestions? Thanks! Tom

    Dell XPS720, quadcore 3.6 GHz, 28 GB RAM, Avid Media Composer v8.7.2 [view my complete system specs]
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  • Tue, Jan 17 2023 7:50 PM In reply to

    Re: New Install of AMC8.5.2 error on boot.

    Re opening those older projects. Did you try creating a new project and just bringing the bins across?

    HP Z840 3.1GHZ 20cores 128GB RAM M4000 GPU 1TB NVMe drive HP Z book 17 G2 2.7GHZ Quad core 32GB RAM Nvidia K3100M 1TB SSD drive ACI Moderator. I'm... [view my complete system specs]


    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET (Retired Early 2022)


    Still offering training and support for: QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more.

    Mainly delivered remotely via zoom but onsite possible.


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