I updated Avid Media Composer to the last version, because as I wanted to run AMC a window popped up, saying that I need to activate my account (which has been activated, as I used this account for the last two years, editing every two days). So I thought maybe the update would fix this, but I was wrong. Now I have the last version installed, but the problem remains the same. I can't run AMC, because apparently it is not activated, but in Avid Link it says I am activated. Restarting the computer and reinstalling AMC didn't anything. How do I get AMC running again? I need it ASAP as I'm professionally dependend
Hi friedel,
You should create a case on the MyAvid support portal and someone will get to you asap. https://www.avid.com/US/support/support-contact If you don't get anywhere with them, send an email to Chris Bové ([email protected]). He is Avid's customer advocate, and can help you.
"There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey." - John Ruskin (1819-1900)
Carl Amoscato | Freelance Film & Video Editor | London, UK
© Copyright 2011 Avid Technology, Inc. Terms of Use | Privacy Policy | Site Map | Find a Reseller