Latest post Tue, Jun 30 2020 2:55 PM by Marianna. 2 replies.
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  • Tue, Jun 30 2020 2:33 PM

    Avid Link stuck on "syncing"

    I am trying to deactivate my avid in Avid Link and it is now stuck on syncing.  My avid is now deactivated and I cannot reactivate.  Any suggestions?

    I am running Avid Link version 20.6.0 and avid version 2018.12.6 on a 2017 imac running on High Sierra.

  • Tue, Jun 30 2020 2:42 PM In reply to

    • RalphC
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    Re: Avid Link stuck on "syncing"

    Hi Sierra,

      Try to log out and log back in and activate.

     

     

     

    Thanks,

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Tue, Jun 30 2020 2:55 PM In reply to

    • Marianna
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    Re: Avid Link stuck on "syncing"

    Kimm 

    I have a case going for you...  03974432

    Stand by

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

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