Latest post Wed, Jun 17 2020 6:59 PM by Bart Barisano. 2 replies.
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  • Wed, Jun 17 2020 6:44 PM

    Trial version 2020.5 freezes /crashes after launch

    I want to try the new version beore I upgrade from 8.4.  After I launch from either shortcut or Avidlink I can choose or create project and choose or create user.  I have doen all variations.  The program seems to be doing something but if I click on it the screen turns white and the windows message "Avid Editor is not responding" and I have to close program.  I am on a Dell  G7 laptop.  winodws 10, i7-9750 cpu, 16 GB Ram, Nvidia Geforce RTX 2060 8GB.

    Dell G7 7790 Intel i7-9750 16GB Ram, Nvidia RTX 2060 (8 GB) [view my complete system specs]
  • Wed, Jun 17 2020 6:54 PM In reply to

    • Marianna
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    Re: Trial version 2020.5 freezes /crashes after launch

    Bart

    Is 8.4 still on the system and activated?  You can run more than one version or have it on the system.  Try uninstalling 8.4 and try 2020.5 again.

    Marianna

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  • Wed, Jun 17 2020 6:59 PM In reply to

    Re: Trial version 2020.5 freezes /crashes after launch

    Thanks but I am on a different computer (should have mentioned that).  If I do try it on my older computer can I reinstal 8.4 after if needed?  Im guessing I can though it is not showing in my avidlink or older ilok.

    Dell G7 7790 Intel i7-9750 16GB Ram, Nvidia RTX 2060 (8 GB) [view my complete system specs]
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