Latest post Thu, Jun 4 2020 5:32 PM by Kukolar. 4 replies.
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  • Wed, Jun 3 2020 12:12 AM

    • Kukolar
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    Uninstalling Media Composer | First / Installing Media Composer | Ultimate Trial

    I'd like to uninstall MC First and instead install the 30-day trial of Media Composer. I did proper install of the trial version, I see Media Composer | Ultimate Trial in My Avid/My Products but not in Avid Link.

    hp Z8 Intel Xeon Gold 6154 CPU @ 3GHz, 64 GB, Windows 10 Pro, MC 2020.6 [view my complete system specs]
  • Wed, Jun 3 2020 7:24 PM In reply to

    • Marianna
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    Re: Uninstalling Media Composer | First / Installing Media Composer | Ultimate Trial

    Kukolar

    Hello there......  The good news is that the MC Installer is one binary so when you install MC you are installing the whole application and can open First, Trial, MC and MC Ultimate 

    So - I need to know what your Operating system is so I can advise.  

    Let me know

    Marianna

    Director of CSM | Customer Advocate [view my complete system specs]
  • Wed, Jun 3 2020 9:37 PM In reply to

    • Kukolar
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    Re: Uninstalling Media Composer | First / Installing Media Composer | Ultimate Trial

    Hi Marianna,

    Thank you for your sesponse. Please see my system specs:

    MacBook Pro, Catalina 10.15.5, 2.6 Quad-Core i7, 16 GB 2133 MHz

    I vas able to clear all files associated with the MC First and finaly get the MC Activation screen, so now I can chose a Trial Mode option. Now I have this problem when MC is booting up:

    hp Z8 Intel Xeon Gold 6154 CPU @ 3GHz, 64 GB, Windows 10 Pro, MC 2020.6 [view my complete system specs]
  • Thu, Jun 4 2020 3:43 PM In reply to

    • Marianna
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    Re: Uninstalling Media Composer | First / Installing Media Composer | Ultimate Trial

    mAcOS 10.15.5 ( Catalina ) is not yet approved and we are seeing issues with it so back rev to 10.15.4 please.

    Marianna

    Director of CSM | Customer Advocate [view my complete system specs]
  • Thu, Jun 4 2020 5:32 PM In reply to

    • Kukolar
    • Not Ranked
    • Joined on Mon, Oct 23 2017
    • Canada
    • Posts 4
    • Points 50

    Re: Uninstalling Media Composer | First / Installing Media Composer | Ultimate Trial

    Will do. Thank you Marianna.

    hp Z8 Intel Xeon Gold 6154 CPU @ 3GHz, 64 GB, Windows 10 Pro, MC 2020.6 [view my complete system specs]
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