Latest post Sat, Mar 7 2020 2:03 PM by RalphC. 2 replies.
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  • Sat, Mar 7 2020 8:42 AM

    • berga
    • Top 50 Contributor
    • Joined on Thu, Oct 13 2005
    • Stockholm, Sweden, Europe
    • Posts 1,665
    • Points 19,920

    Activation mesh up

    I hope you can help me whith this.

    I got problem with MC 2019.12. When I try to start it I got a message I must activate it. I choice through Avid Link, the prblem is Avid Link think it is activatet as well as Avids home page.

    Then I mesh up things. I tried to choice triel version, no effekt. Then I made a second misstake, I tried MC first, which work. Not good. Now I can not get back to MC 2019.

    What to do, well uninstall Avid Link and MC. Go through the register and tried to remove all traces of Avid there.

    Restart computer and reinstall everything.

    The result, I am a unhappy user of MC First. My questions is.

    1. How can I get rid of MC First.

    2. How can I get MC 2019 start as it will. (I have a license until 2021).

    HP xw4600, 3.2Mhz, 4Gb RAM, Mojo. 500GB SATA Bootdrive, 3x500GB internal raid-0 for video, Windows 7 Pro Swedish, MC7 with Symphony option, Blackmagic... [view my complete system specs]
  • Sat, Mar 7 2020 1:10 PM In reply to

    • berga
    • Top 50 Contributor
    • Joined on Thu, Oct 13 2005
    • Stockholm, Sweden, Europe
    • Posts 1,665
    • Points 19,920

    Re: Activation mesh up

    Fixed. 

    I missed som folders. 

    1. I uninstall, Avid cloud, avid link, mc, PACE and Sentin.

    2. Remove Avid folders in program files and program data. Them remove avid, pace abd sentin folders in orogran files(x86).

    3. Restart and reinstall and it works. 

    HP xw4600, 3.2Mhz, 4Gb RAM, Mojo. 500GB SATA Bootdrive, 3x500GB internal raid-0 for video, Windows 7 Pro Swedish, MC7 with Symphony option, Blackmagic... [view my complete system specs]
  • Sat, Mar 7 2020 2:03 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 2,423
    • Points 26,725
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee
      SystemAdministrator

    Re: Activation mesh up

    Hello berga,

      Email the systems ID so I can check it.

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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