Media Composer 2019.12 crashing when opening

Forums » Professional Video Editing & Finishing Forums » Avid Media Composer - Mac » Media Composer 2019.12 crashing when opening

Latest post Wed, Apr 2 2025 9:14 AM by Marty. 25 replies.

Page 2 of 2 (26 items) < Previous 1 2
	Sort Posts: Previous Next

Fri, Feb 7 2020 12:00 AM In reply to

Steve G
Joined on Thu, Feb 6 2020
Studio City
Posts 14
Points 165

Re: Media Composer 2019.12 crashing when opening

Reply Contact

Hi,

Was a solution ever found for this? I'm having same issue with Beta version 2020.2.

Thanks,

Steve

Model Name: MacBook Pro Model Identifier: MacBookPro11,4Processor Name: Quad-Core Intel Core i7, Processor Speed: 2.2 GHz, Number of Processors: 1... [view my complete system specs]

Fri, Feb 7 2020 12:01 AM In reply to

Steve G
Joined on Thu, Feb 6 2020
Studio City
Posts 14
Points 165

Re: Media Composer 2019.12 crashing when opening

Reply Contact

Hi,

Was a solution found, yet?

Thanks,

Steve

Model Name: MacBook Pro Model Identifier: MacBookPro11,4Processor Name: Quad-Core Intel Core i7, Processor Speed: 2.2 GHz, Number of Processors: 1... [view my complete system specs]

Mon, Feb 10 2020 4:58 AM In reply to

goodBoy
Joined on Thu, Oct 24 2019
Posts 63
Points 805

Re: Media Composer 2019.12 crashing when opening

Reply Contact

Tried uninstalling, reinstalling, disabling all user fonts... nothing worked. Eventually support just recommented I used 2019.11 for now and upgrade to v.2020 when it's released.

iMac Pro, 3.2 GHz Intel Xeon W, 32 GB RAM, Radeon Pro Vega 56 8GB, QNAP NAS connected by Thunderbolt, OS 10.14.6 [view my complete system specs]

Wed, Feb 12 2020 9:16 PM In reply to

Gareth
Joined on Tue, Jun 15 2010
Midlands, UK
Posts 27
Points 400

Re: Media Composer 2019.12 crashing when opening

Reply Contact

Hi,

I have just tried the 2020.2 BETA and still getting the same issue so doesnt seem like there is a fix yet.

iMac Pro iMacPro1,1 (2017) 10-core 3 GHz Intel Xeon W, 64 GB 2666 MHz DDR4, Radeon Pro Vega 64 16 GB [view my complete system specs]

Wed, Feb 12 2020 9:26 PM In reply to

Gareth
Joined on Tue, Jun 15 2010
Midlands, UK
Posts 27
Points 400

Re: Media Composer 2019.12 crashing when opening

Reply Contact

Just seen you created a post in the BETA forum too. Saw you had a recommendation to delete the plugin which isnt ideal but has worked for me.

http://community.avid.com/forums/t/198812.aspx

iMac Pro iMacPro1,1 (2017) 10-core 3 GHz Intel Xeon W, 64 GB 2666 MHz DDR4, Radeon Pro Vega 64 16 GB [view my complete system specs]

Mon, Apr 27 2020 5:33 PM In reply to

Gareth
Joined on Tue, Jun 15 2010
Midlands, UK
Posts 27
Points 400

Re: Media Composer 2019.12 crashing when opening

Reply Contact

Still getting the same problem on 2020.4

iMac Pro iMacPro1,1 (2017) 10-core 3 GHz Intel Xeon W, 64 GB 2666 MHz DDR4, Radeon Pro Vega 64 16 GB [view my complete system specs]

Mon, Apr 27 2020 8:32 PM In reply to

Marianna
Joined on Thu, Oct 13 2005
Avid
Posts 12,180
Points 262,750

Re: Media Composer 2019.12 crashing when opening

Reply Contact

Gareth,

Where does it stop when launching? The splash screen indicate anything at all? When it crashes can you create a crash log?

Marianna

Sr. Director | Customer Experience and Community [view my complete system specs]

[email protected]

Mon, Apr 27 2020 10:56 PM In reply to

Gareth
Joined on Tue, Jun 15 2010
Midlands, UK
Posts 27
Points 400

Re: Media Composer 2019.12 crashing when opening

Reply Contact

Hi Marianna,

The error I have is to do with the titler plus plugin.

AvidTitlerPlus.avx

Tried several different things to get it to work and only have the work around to delete the plugin atm which doesn't leave me with anything to do titles in.

I had the problem with 2019.12 and with the 2020 Beta and now 2020.4.

Cheers,

Gareth

iMac Pro iMacPro1,1 (2017) 10-core 3 GHz Intel Xeon W, 64 GB 2666 MHz DDR4, Radeon Pro Vega 64 16 GB [view my complete system specs]

Wed, Aug 12 2020 1:29 AM In reply to

pretzelcuatl
Joined on Sat, Apr 5 2014
Posts 48
Points 590

Re: Media Composer 2019.12 crashing when opening

Reply Contact

I seem to be experiencing the same thing running 2020.6 on a Macbook Pro 2014 OS 10.13.6.

Today I opened titler for the first time, and overzealously loaded a bunch of fonts into Font Book. Now Media Composer crashes every time on startup, at "Initializing pilugin: Caption.avx"

Any help from anyone would be much appreciated.

[view my complete system specs]

Filed under: crash, titler plus, caption.avx

Wed, Aug 12 2020 11:33 AM In reply to

Gareth
Joined on Tue, Jun 15 2010
Midlands, UK
Posts 27
Points 400

Re: Media Composer 2019.12 crashing when opening

Reply Contact

Sorry to hear that.

I went though several things with support but in the end I did a clean reinstall on the Mac OS and now it works.

iMac Pro iMacPro1,1 (2017) 10-core 3 GHz Intel Xeon W, 64 GB 2666 MHz DDR4, Radeon Pro Vega 64 16 GB [view my complete system specs]

Wed, Apr 2 2025 9:14 AM In reply to

Marty
Joined on Sat, Dec 3 2005
Berlin, Germany
Posts 997
Points 11,765

Re: Media Composer 2019.12 crashing when opening

Reply Contact

I'm having the same issue with MC 2024.12 / OSX 15.2.
MC crashing at "Caption.avx" and I need to reinstall OSX again. Happened around 4 times the last two weeks...

Mac [view my complete system specs]

www.film-editing.de

Page 2 of 2 (26 items) < Previous 1 2