Latest post Mon, May 18 2020 4:30 AM by selvam. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • Wed, Apr 3 2019 8:56 PM

    Exception: SYS_ERROR, OSErr:-5000 - Simple FIX that worked for me!


    I've been working with AMC First for a short while and recently I got the dreaded.. Exception: SYS_ERROR, OSErr:-5000. The stressing notice appeared when first launching AMC First. The timeline and monitors popped-up but suddenly BAM.. there it was.. Exception: SYS_ERROR, OSErr:-5000. 

    After searching several threads for a fix, which included checking every permission available to mankind, I stumbled onto a post by Randall Rike

    To be honest, I'm not super tech savvy and was a little scared so I just decided to do one thing at a time. He suggested to delete three files in the AVID Settings Folder: MC State, Site Settings, and Site Attributes. Another person suggested to delete just MC State. As I was planning to delete one at a time, just to see if any one folder was the culprit for the stupid message,. I first deleted just MC State and ... BAM!!! ... it worked!... Exception: SYS_ERROR, OSErr:-5000 DISAPPEARED and now my AVID MC First is working! I hope this helps someone as it was really frustrating to the point that I was considering using another editing system.

    Good Luck!


    macOS Mojave, Version 10.14.4, MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports), Processor 2 GHz Intel Core i5, Memory 8 GB 1867 MHz LPDDR3 Macintosh SSD

  • Thu, Apr 4 2019 2:21 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 2,283
    • Points 25,195
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee

    Re: Exception: SYS_ERROR, OSErr:-5000 - Simple FIX that worked for me!

    Hi Julian,

       Thank you for sharing this, I will check and add this to our Common issue FAQ.




    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Mon, May 18 2020 4:30 AM In reply to

    • selvam
    • Not Ranked
    • Joined on Sun, Jul 25 2010
    • Posts 1
    • Points 5

    Re: Exception: SYS_ERROR, OSErr:-5000 - Simple FIX that worked for me!

    Yes.. It's Worked me also in MAC Catalina OS

Page 1 of 1 (3 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller