Latest post Sun, Dec 10 2017 9:29 PM by DStone. 31 replies.
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  • Fri, Apr 15 2016 5:28 PM

    No email notification

    Since the big overhaul of the website, I have not received any email notification for new messages.

    Profile setting is correct.

     

     

    MC 2023.8, W11, ASUS z690m, Intel 13900K, MSI 4090 Suprim Liquid, 128GB RAM, Samsung 980 Pro M2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2019, Ventura... [view my complete system specs]
  • Fri, Apr 15 2016 6:10 PM In reply to

    • RalphC
    • Top 50 Contributor
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    Re: No email notification

    Hello Dom,

       Our IT team is working on this,I will update you regarding this issue.

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.15.7 Intel UHD 630. [view my complete system specs]
  • Fri, Apr 15 2016 7:43 PM In reply to

    • smyers63
    • Top 50 Contributor
    • Joined on Thu, Feb 16 2006
    • Dallas, Texas
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    • Moderator: MCA PC

    Re: No email notification

    I've had the same trouble since the 8th.  I thought it was related to Frontier Communications' botched transition of former Verizon customers.  My home FIOS internet was out from the afternoon of the 8th until this afternoon.  Emails to and from other parties worked but I got nothing from that time from forum email subscriptions.

    Scott

  • Fri, Apr 15 2016 9:32 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
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    • ! Avid Employee
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    Re: No email notification

    we are trying to figure it out... call in with telligent the company that made the software.  Also working to prevent our hacker friends from coming back

    Marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Sat, Apr 16 2016 12:21 AM In reply to

    • smyers63
    • Top 50 Contributor
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    Re: No email notification

    We're having fun all over the place!

    Scott

  • Sat, Apr 16 2016 6:20 AM In reply to

    • luca.mg
    • Top 25 Contributor
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    Re: No email notification

    Getting no notifications too. :-(

    Symphony 21.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Fri, Apr 29 2016 5:45 AM In reply to

    • luca.mg
    • Top 25 Contributor
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    Re: No email notification

    Still getting no notifications, is there something I should do on my end to restore them?

    Symphony 21.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Fri, Apr 29 2016 6:49 PM In reply to

    Re: No email notification

    luca.mg:

    Still getting no notifications, is there something I should do on my end to restore them?

    No, it's a problem on Avid's end. Marianna is checking with their IT people, and may have an answer when she's back in the office.

    Media Composer 2024.2 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Sun, May 22 2016 6:26 PM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
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    Re: No email notification

    One month after the OP, I still have no notifications; has the issue been resolved on the Avid end? Should I check or do something on mine?

    Symphony 21.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Tue, May 31 2016 3:43 PM In reply to

    Re: No email notification

    still zero email notifications

    MC 2023.8, W11, ASUS z690m, Intel 13900K, MSI 4090 Suprim Liquid, 128GB RAM, Samsung 980 Pro M2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2019, Ventura... [view my complete system specs]
  • Tue, May 31 2016 9:05 PM In reply to

    • Marianna
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    • ! Avid Employee
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      Moderator: SSAI PHAI
      SystemAdministrator

    Re: No email notification

    Dom et al...

    it really has nothing to do with the web page changes but everything to do with the Asian Spam attacks.  IT is working it along with the speed issues and a few other thigs plaguing off shoot sites from avid.com like this one and Sibelius and the DUC.

    I am out for the next few days in Boston as I took my dad back home. returning this weekend and I promise this will be the firt thing I look at and fix myself if I have too.

    Marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Thu, Jun 2 2016 7:46 AM In reply to

    • luca.mg
    • Top 25 Contributor
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    Re: No email notification

    Today the forum is very sluggish, a bunch of boxes appearing on top of the banner Confused

     

    Symphony 21.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Sat, Jun 18 2016 3:29 PM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,954
    • Points 70,425

    Re: No email notification

    Hi all, still no notifications, is it me or the forums?

    Symphony 21.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Sat, Jun 18 2016 4:03 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 2,932
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    Re: No email notification

    Hello Luca,

     You're correct still no email notification.

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.15.7 Intel UHD 630. [view my complete system specs]
  • Thu, Jul 7 2016 11:33 PM In reply to

    • smyers63
    • Top 50 Contributor
    • Joined on Thu, Feb 16 2006
    • Dallas, Texas
    • Posts 3,793
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    • Moderator: MCA PC

    Re: No email notification

    Is there any update on progress? 

    Scott

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