Latest post Thu, Dec 9 2010 4:35 PM by ColtonVideography. 15 replies.
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  • Wed, Dec 8 2010 1:36 PM

    Odd Error Messages

    I'm getting some incomprehensible or otherwise unclear error messages at seemingly random intervals. I'm thinking I probably need to try either deleting user settings or reinstalling. My software worked perfectly with my hardware previously, and the only hardware changes have been an additional 2TB of high-speed hard drive, which did not correlate with the error messages beginning.

    I took screenshots of the errors in hopes that someone would know their cause. The error in the screenshot named "Audio Startup Error" happens occasionally while MC is starting up, when it says it's "Initializing Audio Plugins." The error message appears, and when you click OK, the application quits, and you can start it again without a problem.

    The screenshots are being difficult to upload, so please go to files.coltonvideography.com to see them.

    The other three errors happen sporadically with almost no discernible pattern. The last of the three seems to happen more often when I am using the Paint Effect for intraframe editing.

     

    Freelance producer/editor/videographer, Colton Media Productions
    Chief Editor of STP, CTV11

    Specs: MC5.0.3 | AMD Phenom IIx6 1055T Processor (Six cores @ 2.8 GHz, 64-bit) | 8 GB DDR3 RAM | ATI Radeon HD5670 | Windows 7 Pro | After Effects CS4 | Multiple media hard drives

  • Wed, Dec 8 2010 3:50 PM In reply to

    Re: Odd Error Messages

    The link doesn't work.

    Symphony 8.8.x w/Avid Nitris DX, HP z420, Windows 10, QT v7.7.x, Hexa Core 3.2GHz, 16GB RAM, nVidia Quadro Series 2000 w/353.82. 2TB Boot, 2 x 3TB internal... [view my complete system specs]

    "There are few technological barriers.  You can fix almost anything if you throw enough money at it."
    *******************************
    Randall L. Rike, ACI, ACSR Mac*Win*Unity*ISIS*DS
    Systems Engineer @ BET Networks [a Viacom company]
    (wwld)

  • Wed, Dec 8 2010 6:44 PM In reply to

    Re: Odd Error Messages

    I'm failing in all kinds of ways, then aren't I? The link now works. You may have to refresh it once.

    Freelance producer/editor/videographer, Colton Media Productions
    Chief Editor of STP, CTV11

    Specs: MC5.0.3 | AMD Phenom IIx6 1055T Processor (Six cores @ 2.8 GHz, 64-bit) | 8 GB DDR3 RAM | ATI Radeon HD5670 | Windows 7 Pro | After Effects CS4 | Multiple media hard drives

  • Wed, Dec 8 2010 9:34 PM In reply to

    • Joe M
    • Top 150 Contributor
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    Re: Odd Error Messages

    Do any of them look like this one... and, yes... I have more and different error messages since this one...

    http://community.avid.com/forums/p/91772/521878.aspx#521878

    Are you using the script tab in your bin?

    WinXP,ASUS W6T6 WS Rev.,Intel i7 3.2Ghz8X32,6G Corsair DDR3(low lat.),Quatro FX 3800(190.38),Adaptec 5405 RAID 0 SAS-2 Stripes 2x15K RPM Fujitsu 300G ea... [view my complete system specs]

    .

  • Wed, Dec 8 2010 10:03 PM In reply to

    • editz
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    Re: Odd Error Messages

    Corrupted media file perhaps?  Ever rebuilt the media databases?

  • Wed, Dec 8 2010 10:35 PM In reply to

    Re: Odd Error Messages

    I haven't rebuilt the databases in a while, so I'll do that and see if it helps. I'm about to write a short program to delete them, since finding the files is a pain in the @#%

    I use Script View extensively but these errors don't only occur there. Although after following your link, it said that quick scrubbing could trigger it, which is true in my case. I can usually scrub fine but the error messages are often after lengthy processing and quick scrubs.

    Does anyone know how to delete user settings? I had the impression that that sometimes helped. I haven't wiped settings since installing 4.0, and now I'm on 5.0.3, so I'm probably overdue Embarrassed.

    Freelance producer/editor/videographer, Colton Media Productions
    Chief Editor of STP, CTV11

    Specs: MC5.0.3 | AMD Phenom IIx6 1055T Processor (Six cores @ 2.8 GHz, 64-bit) | 8 GB DDR3 RAM | ATI Radeon HD5670 | Windows 7 Pro | After Effects CS4 | Multiple media hard drives

  • Wed, Dec 8 2010 10:41 PM In reply to

    • Joe M
    • Top 150 Contributor
    • Joined on Sat, Sep 9 2006
    • Southwestern part of US
    • Posts 952
    • Points 12,785

    Re: Odd Error Messages

    ColtonVideography:

    I use Script View extensively but these errors don't only occur there. Although after following your link, it said that quick scrubbing could trigger it, which is true in my case. I can usually scrub fine but the error messages are often after lengthy processing and quick scrubs.

    The errors don't have to occur in the bin...  my experience has been if the script tab is open during the editing process you can get all kinds of weird error issues with MC5. 

    WinXP,ASUS W6T6 WS Rev.,Intel i7 3.2Ghz8X32,6G Corsair DDR3(low lat.),Quatro FX 3800(190.38),Adaptec 5405 RAID 0 SAS-2 Stripes 2x15K RPM Fujitsu 300G ea... [view my complete system specs]

    .

  • Wed, Dec 8 2010 11:00 PM In reply to

    Re: Odd Error Messages

    Joe M:

    ColtonVideography:

    I use Script View extensively but these errors don't only occur there. Although after following your link, it said that quick scrubbing could trigger it, which is true in my case. I can usually scrub fine but the error messages are often after lengthy processing and quick scrubs.

     

    The errors don't have to occur in the bin...  my experience has been if the script tab is open during the editing process you can get all kinds of weird error issues with MC5. 

    Really? That's odd. Would you suggest switching out of Script View if I'm done working in that bin, to avoid any possibility of issues?

    Freelance producer/editor/videographer, Colton Media Productions
    Chief Editor of STP, CTV11

    Specs: MC5.0.3 | AMD Phenom IIx6 1055T Processor (Six cores @ 2.8 GHz, 64-bit) | 8 GB DDR3 RAM | ATI Radeon HD5670 | Windows 7 Pro | After Effects CS4 | Multiple media hard drives

  • Wed, Dec 8 2010 11:34 PM In reply to

    • Haze
    • Top 150 Contributor
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    Re: Odd Error Messages

    I have been avoiding using script view altogether.  Eventually Avid will fix this bug.

    Avid DS 11 | Z800, Symphony 6.5 | HP xw 8600, MC 6.5 | HP Z400, Unity Storage [view my complete system specs]
  • Wed, Dec 8 2010 11:45 PM In reply to

    Re: Odd Error Messages

    I use it a lot to organize soundbites, so I think I'll continue using it, but on a more limited basis.

    Freelance producer/editor/videographer, Colton Media Productions
    Chief Editor of STP, CTV11

    Specs: MC5.0.3 | AMD Phenom IIx6 1055T Processor (Six cores @ 2.8 GHz, 64-bit) | 8 GB DDR3 RAM | ATI Radeon HD5670 | Windows 7 Pro | After Effects CS4 | Multiple media hard drives

  • Wed, Dec 8 2010 11:47 PM In reply to

    • Joe M
    • Top 150 Contributor
    • Joined on Sat, Sep 9 2006
    • Southwestern part of US
    • Posts 952
    • Points 12,785

    Re: Odd Error Messages

    Yep... switch out of Script View would be the best medicine... hopefully, you wouldn't get the error issues you seem to be getting...

    And... if you havent' already seen this thread...here ya' go:

    http://community.avid.com/forums/t/84957.aspx

     

    WinXP,ASUS W6T6 WS Rev.,Intel i7 3.2Ghz8X32,6G Corsair DDR3(low lat.),Quatro FX 3800(190.38),Adaptec 5405 RAID 0 SAS-2 Stripes 2x15K RPM Fujitsu 300G ea... [view my complete system specs]

    .

  • Wed, Dec 8 2010 11:49 PM In reply to

    • Joe M
    • Top 150 Contributor
    • Joined on Sat, Sep 9 2006
    • Southwestern part of US
    • Posts 952
    • Points 12,785

    Re: Odd Error Messages

    Haze:

    ...Eventually Avid will fix this bug.

    Yea.. I hope so... but, at the rate it has been going... that might be called MC6 Wink

    WinXP,ASUS W6T6 WS Rev.,Intel i7 3.2Ghz8X32,6G Corsair DDR3(low lat.),Quatro FX 3800(190.38),Adaptec 5405 RAID 0 SAS-2 Stripes 2x15K RPM Fujitsu 300G ea... [view my complete system specs]

    .

  • Thu, Dec 9 2010 12:36 AM In reply to

    Re: Odd Error Messages

    Again, I have not seen a correlation to Script view, but I'll see if it occurs again when I'm not in script view

    Freelance producer/editor/videographer, Colton Media Productions
    Chief Editor of STP, CTV11

    Specs: MC5.0.3 | AMD Phenom IIx6 1055T Processor (Six cores @ 2.8 GHz, 64-bit) | 8 GB DDR3 RAM | ATI Radeon HD5670 | Windows 7 Pro | After Effects CS4 | Multiple media hard drives

  • Thu, Dec 9 2010 3:25 PM In reply to

    Re: Odd Error Messages

    Sadly, avoiding Script View has not helped.

    Freelance producer/editor/videographer, Colton Media Productions
    Chief Editor of STP, CTV11

    Specs: MC5.0.3 | AMD Phenom IIx6 1055T Processor (Six cores @ 2.8 GHz, 64-bit) | 8 GB DDR3 RAM | ATI Radeon HD5670 | Windows 7 Pro | After Effects CS4 | Multiple media hard drives

  • Thu, Dec 9 2010 3:49 PM In reply to

    • Haze
    • Top 150 Contributor
    • Joined on Thu, Oct 13 2005
    • Posts 764
    • Points 10,245

    Re: Odd Error Messages

    Specs: MC5.0.3 | AMD Phenom IIx6 1055T Processor (Six cores @ 2.8 GHz, 64-bit) | 8 GB DDR3 RAM | ATI Radeon HD5670 | Windows 7 Pro | After Effects CS4

     I thought that only NVIDIA Quadro FX cards were supported.

    http://www.avid.com/US/products/media-composer-software/system-requirements

     

    Avid DS 11 | Z800, Symphony 6.5 | HP xw 8600, MC 6.5 | HP Z400, Unity Storage [view my complete system specs]
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