Latest post Wed, Jun 26 2013 8:30 AM by mtahir. 60 replies.
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  • Mon, Feb 21 2011 12:10 PM In reply to

    • Mercer
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    Yes I get the green light and it says it's locked and functions well with both Adrenaline and Mojo. I have had this with every version and every driver bar one supplied with a version of MC 4. Some drivers have been flaky with regards to controller functions but the green light lock has always worked. I use a driver supplied with Pro Tools the latest 8.0.4cs2 not the Avid one, although this works too except controller functions lock up Avid.

    I have never tried to listen to the signal from the Mojo but if not a click then it should be some kind of spdif noise. Are you sure your Mojo has 1 of the audio outputs labelled as CLK? If not it won't work. There were early versions without, I have one and you will only get audio out from these (the presence of audio from both L/R does not mean the CLK works). The CLK output should change to a clock signal upon detecting the presence of the Digi 002. It is not impossible for this to be defective. Are you sure that your Digi 002 is correctly configured and you have seperate firewire buses for both the Mojo and 002 (buses not cards, important)? Again it will not work if this is not correct. Can you get hold of another Mojo known to work to test?

    I really would try a fresh Windows/MC install following best practice guidelines. Change the clock rca cable too just to make sure, and try the freely available Pro Tools driver. If after all this you still have the problem then I would suspect a defective unit or input on the Digi 002. It should work as advertised and without the green lock you will have trouble with audio punch in and some capture even if it works most of the time.

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
  • Mon, Feb 21 2011 12:26 PM In reply to

    • mtahir
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    This whole set-up works with XPro 5.8.4 under WinXP SP2 and Pro Tools LE 7.4. So, I know the hardware is all fine. It's never worked with MC5 under W7. I can never get that 002 to turn green. I know others have got similar issues. Are you using the analog Mojo or the SDI one?

    MC2022.12 (Win10) | DaVinci Resolve Studio | Dell T7500 with 2 x 6-Core Intel Xeon X5690 3.46GHz CPUs | Triple-Channel 96GB (48GB per CPU) 1333MHz DDR3... [view my complete system specs]
  • Mon, Feb 21 2011 12:35 PM In reply to

    • Mercer
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    Ah, I think Windows 7 might be the problem. I am still on XP Pro SP3. Windows 7 has some major firewire issues, I have pointed this out to Avid with what I believe are solutions using Windows updates and that their recommendation to move from Texas chips is uneccessary. They have acknowledged that there are problems and were testing the same updates in collaboration with Microsoft. This is also connected to the HDV capture issues. I have not heard anything since. I don't want to be responsible for systems not working so I'll leave it to them to sort out.

    I use both analogue Mojo and Adrenaline. I have several Mojos all bar 1 with CLK. I know it's not a solution and probably totally unacceptable but XP Pro works pefectly with certified HP computers using Texas Instruments chips on seperate buses.

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
  • Mon, Feb 21 2011 1:57 PM In reply to

    • mtahir
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    For a second I thought you'd solved it on Windows 7. ;)

    I've got the TI based firewire cards on legacy mode at the moment which tends to solve a few issues. If you know of any updates, then please feel free to point me in the right direction.

    MC2022.12 (Win10) | DaVinci Resolve Studio | Dell T7500 with 2 x 6-Core Intel Xeon X5690 3.46GHz CPUs | Triple-Channel 96GB (48GB per CPU) 1333MHz DDR3... [view my complete system specs]
  • Mon, Feb 21 2011 6:24 PM In reply to

    • Cagey
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    mtahir:
    Are you saying that you actually get the green '002' to appear?

    I was able to get the green '002' to appear by installing the Digi stand-alone drivers. I was even able to have both the Mojo SDI and Digi002 on and the green '002' on but the system wasn't stable.  Now I just use them one at a time.

    Keith

    MC8.6.1, Z420 Xeon E5-2670, 32GB RAM, GeForce GTX 1080, DIGI002, Win 10 Pro 64-bit [view my complete system specs]

    There are 10 kinds of people in the world, those that get binary, and those that don't.

  • Mon, Feb 21 2011 6:59 PM In reply to

    • Cagey
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    I found version 9 Digi drivers and installed them.  So far everything is working! I can monitor through the Mojo and control gain through the Digi002.

    I found the new drivers here

    Keith

    MC8.6.1, Z420 Xeon E5-2670, 32GB RAM, GeForce GTX 1080, DIGI002, Win 10 Pro 64-bit [view my complete system specs]

    There are 10 kinds of people in the world, those that get binary, and those that don't.

  • Mon, Feb 21 2011 7:21 PM In reply to

    • mtahir
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    Keith - which drivers did you use? I tried the v9 ones - the rack ones - and the Digi002 rack that I have wasn't even recognised.

    MC2022.12 (Win10) | DaVinci Resolve Studio | Dell T7500 with 2 x 6-Core Intel Xeon X5690 3.46GHz CPUs | Triple-Channel 96GB (48GB per CPU) 1333MHz DDR3... [view my complete system specs]
  • Mon, Feb 21 2011 10:30 PM In reply to

    • Cagey
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    mtahir:

    Keith - which drivers did you use? I tried the v9 ones - the rack ones - and the Digi002 rack that I have wasn't even recognised.

    I used this one: 002 and 003 Console Drivers for Pro Tools 9.0 (Windows)

    I have the following listed in programs and features

    • - Avid 002 and 003 Driver (x64) - ver 9.0
    • - Avid Audio Drivers (x64) - ver 8.04
    • - Digidesign ElevenRack Driver 1.0.8 (x64) - ver 1.0.8
    •  

    Only the Avid 002 was installed today.

    As for the device drivers:

    • - Mojo - ver 2.2.5.105
    • - Digidesign Digi 002 - ver 8.0.4.354
    •  

    Hope that helps!

    Keith

    MC8.6.1, Z420 Xeon E5-2670, 32GB RAM, GeForce GTX 1080, DIGI002, Win 10 Pro 64-bit [view my complete system specs]

    There are 10 kinds of people in the world, those that get binary, and those that don't.

  • Tue, Feb 22 2011 12:20 AM In reply to

    • mtahir
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    Thanks, Keith. Unfortantely, it didn't work for me. I still get the 'ADM_ILLEGAL_SYNCSRC' message and 002 on the timeline window remains off.

    MC2022.12 (Win10) | DaVinci Resolve Studio | Dell T7500 with 2 x 6-Core Intel Xeon X5690 3.46GHz CPUs | Triple-Channel 96GB (48GB per CPU) 1333MHz DDR3... [view my complete system specs]
  • Tue, Feb 22 2011 10:06 AM In reply to

    • Mercer
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    mtahir:

    For a second I thought you'd solved it on Windows 7. ;)

    I've got the TI based firewire cards on legacy mode at the moment which tends to solve a few issues. If you know of any updates, then please feel free to point me in the right direction.

    Hi mtahir, I think in view of Keith getting it to work on Windows 7 any recommendations for windows updates are prone to failure with your system. I really would recommend a clean install from scratch. I am reluctant to name the specific updates because this is an ongoing problem and my testing on Windows 7 was not extensive (it was to test if our current workflow would be affected by moving to Win 7 with Avid). Part of my work is as a technical consultant but obviously I could never presume to solve Avid's problem. Having said that you can have a trawl of some of my earlier posts where I mention specific Win 7 updates, though these were by no means all I looked at.

    If you look on the web you will see that Avid is not alone in having problems with Win 7 firewire. This is more a Microsoft issue than anything else.

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
  • Wed, Nov 21 2012 10:00 AM In reply to

    • mtahir
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    Just wondering if this issue is going to be solved in MC5.5: when the Analog Mojo is used with 002 then this message appears, "ADM_ILLEGAL_SYNCSRC" on start-up. And the "002" next to the DNA/1394 button should go green but it doesn't.

    Thanks

    Mohammed

     

    MC2022.12 (Win10) | DaVinci Resolve Studio | Dell T7500 with 2 x 6-Core Intel Xeon X5690 3.46GHz CPUs | Triple-Channel 96GB (48GB per CPU) 1333MHz DDR3... [view my complete system specs]
  • Wed, Jan 16 2013 7:50 PM In reply to

    • mtahir
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    Just wondering about the status of this issue as it's a very long running issue now.

    I also discovered that if you don't use the 8.0.4 audio driver then MC5.5.3 won't see the Digi002. If you apply the 8.0.5 update to Pro Tools 8.0.4 LE, the 8.0.5 driver is installed and MC won't talk to the 002. Removing the 8.0.5 driver and replacing it with the 8.0.4 one will not allow Pro Tools to launch.

    Just to round it up, there is the bug in the After Effects EMP installer in the MC5.X version of the software which stops the EMP plugin from installing. Using an older plugin doesn't work on a W7 64-bit system.

    MC2022.12 (Win10) | DaVinci Resolve Studio | Dell T7500 with 2 x 6-Core Intel Xeon X5690 3.46GHz CPUs | Triple-Channel 96GB (48GB per CPU) 1333MHz DDR3... [view my complete system specs]
  • Wed, Jan 16 2013 8:59 PM In reply to

    • Pheral
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    mtahir:
    ....there is the bug in the After Effects EMP installer in the MC5.X version of the software which stops the EMP plugin from installing....

    I believe the After Effects EMP plug in ceased working in general with MC v5.

    Media Composer v8.9.2 | Windows 10 Professional 64-Bit | Supermicro X10DAi | Intel Xeon E5-2620 v4 Broadwell (x2) | Noctua NH-D9DX i4 (x2) | PNY GeForce... [view my complete system specs]
  • Thu, Jan 17 2013 4:54 AM In reply to

    • mtahir
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    It's part of the 5.5.3 installer and reading the history of the issue it appears it's a recognised bug in the installer - it doesn't see After Effects installed on the machine and so fails.

    MC2022.12 (Win10) | DaVinci Resolve Studio | Dell T7500 with 2 x 6-Core Intel Xeon X5690 3.46GHz CPUs | Triple-Channel 96GB (48GB per CPU) 1333MHz DDR3... [view my complete system specs]
  • Sat, Jan 19 2013 8:31 PM In reply to

    • mtahir
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    Re: MC5 and Digi002 error - ADM_ILLEGAL_SYNCSRC

    What I found out is that if I use the 8.0.4b drivers (8.0.4.223 16/12/2009) which were beta drivers for W7 64-bit then I don't get the 'syncsrc' error and the 002 symbol goes green - with Mojo connected or just the 002. However... the sound is distorted (002 and Mojo) - it sounds as if it is undersampled.

    If I use the normal 8.0.4 release drivers (8.0.4.324 05/05/2010) then the distortion is gone but I get the 'syncrc' error with Mojo connected. Without Mojo it's fine and the 002 symbol goes green. The sound is fine both from the Mojo (if it's connected) and the 002.

    If I try the 8.0.5 drivers then MC5.5.3 doesn't even recognise the 002.

    As others have stated, this seems to be a problem with the audio drivers and not the Mojo drivers. In all cases, PT8 doesn't seem to have a problem with the drivers from what little testing I've done.

    The last official response on this was 18 Jun 2010, so we're coming up to 3 years. I would be grateful if someone from Avid could respond to this. When you look at the 12,000+ views on this thread, then I'm sure that many others are interested in the outcome too.

    Smile

    MC2022.12 (Win10) | DaVinci Resolve Studio | Dell T7500 with 2 x 6-Core Intel Xeon X5690 3.46GHz CPUs | Triple-Channel 96GB (48GB per CPU) 1333MHz DDR3... [view my complete system specs]
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