Latest post Fri, Oct 23 2009 6:28 PM by Adman. 18 replies.
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  • Wed, Jan 28 2009 1:47 AM

    • d.maheu
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    Wacom driver problems with MC

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    Several editors at our facility who have tried to use the Wacom tablet with new MC sw have found they have problems with the newer drivers. Problems such as initially pressing Play will play the sequence but they will not be able to press Play again to stop it.

    We have found that the driver 6.05-7 will work thru version 3.06 not sure about newer versions.

     

    -David

  • Wed, Jan 28 2009 7:54 AM In reply to

    Re: Wacom driver problems with MC

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    David

    I've been using version 4.96-7 on a Windows XP system now for more than a year and it's been rock solid.  I won't trade my tablet for a mouse any time soon.

    Earlier versions of the Wacom software on my system had a tendency to run away after a while, the scroll function in any application would go beserk and I had to reboot the system to get it back to normal. But once I loaded 4.96 everything ran smoothly. I'm not sure which OS you're using but as far as I know the current Wacom drivers are for Vista only.  Have you tried rolling back to an earlier driver?

    Avid Media Composer 2020.4 HP ZBook 17 Gen3, i7-6700HQ CPU @ 2.60Ghz Win 10, 64GB RAM [view my complete system specs]
  • Wed, Jan 28 2009 8:33 AM In reply to

    • Marianna
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    Re: Wacom driver problems with MC

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    David, I'm using driver version 6.1.0-6 and I am not having any problems with Play/Stop as you described.

    I installed the tablet recently so I have no experience with earlier drivers.

    Regards,
    Douglas

    Director of CSM | Customer Advocate [view my complete system specs]
  • Wed, Jan 28 2009 8:43 AM In reply to

    • Marianna
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    Re: Wacom driver problems with MC

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    Wooops!!

    I spoke too soon. Embarrassed

    I tried it and it worked.... so I posted my reply.
    Then I tried again and it didn't stop when I pressed "Play" for the second time.

    I tried a few more times now and the results seem to be inconsistent.

    I hadn't really noticed thie before, because as a Wacom beginner I am not really using the pad in MC for other than using the paint tool in FX.

    Regards,
    Douglas

    Director of CSM | Customer Advocate [view my complete system specs]
  • Thu, Feb 12 2009 3:37 PM In reply to

    • AvidJax
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    Re: Wacom driver problems with MC

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    We were running Media 100 844X using a Wacom Tablet Intuos 2 until last week when we got an Avid Nitris DX running Media Composer 3.1.1.  I ran into the same problem.  I'd hit play and it would not stop playing until the sequence ended.  I unplugged the Tablet and used the mouse and the problem went away completely.

    We were running the newest Wacom drivers on the avid which was 6.10.6.   I've since uninstalled that and installed 6.05-7.  So far everything seems to work fine again with Avid and the tablet.

    Avid DX Nitris using Avid Media Composer 3.1.1 HP xw8600 dual quad core 3.0 ghz Xeon processors 4GB Ram [view my complete system specs]
  • Fri, Mar 6 2009 12:14 AM In reply to

    • Geo. Cohn
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    Re: Wacom driver problems with MC

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    I am running MC 3.1.1 on a new Vista 64 system and using a Graphire3.  The only Wacom driver that works at all is the latest: 5.1.0-4.  With the previous 2 that I tried, the pen doesn't even make the cursor move.

    I am seeing the same problem, where I hit play and then can't get the app's attention again until the play is finished.  Actually I did discover a way to do it but it sucks.  You have to right-click the button in the Vista taskbar corresponding to the Avid Media Composer.  Right after you do that you can click it and it will see you.

    It is very repeatable.  Avid could fix it.

     

    George

    Intel i7 CPU 920 @ 2.67 GHz Asus P6T Deluxe motherboard 12 gigs DDR3 1600 GeForce GTX 660 (GeForce 320.49 Driver) Blackmagic Design Intensity Pro ... [view my complete system specs]
  • Wed, Mar 11 2009 5:36 PM In reply to

    • Geo. Cohn
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    Re: Wacom driver problems with MC

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    I found a solution, see this thread http://community.avid.com/forums/t/69387.aspx

    George

    Intel i7 CPU 920 @ 2.67 GHz Asus P6T Deluxe motherboard 12 gigs DDR3 1600 GeForce GTX 660 (GeForce 320.49 Driver) Blackmagic Design Intensity Pro ... [view my complete system specs]
  • Sun, Apr 5 2009 1:24 PM In reply to

    • BarkinMadd
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    Re: Wacom driver problems with MC

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    I have experienced this problem as well (Vista 64, MC 3) but I'm using the new Intuos 4 tablet - unfortunately it requires the latest driver. I hope Wacom can fix this - very annoying to say the least.

    MC 2020.8 | QT 7.7.9 | Continuum 2020.5 | Sapphire 2020.5 | Mocha Pro 2020.5 | Titler Pro 7.3 | Windows 10 Pro x64 (2004) | System: Asus x299, i9-7940X... [view my complete system specs]

    Steve

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  • Thu, Apr 16 2009 11:05 AM In reply to

    • BarkinMadd
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    Re: Wacom driver problems with MC

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    As an update to this issue - I notice the other day that Wacom has posted new drivers for the Intuos 4 tablet - these appear to correct the problem I was having with MC freezing. Their tech support never did get back to me about this - I'll take the fix, though ;-)

    Cheeers

    MC 2020.8 | QT 7.7.9 | Continuum 2020.5 | Sapphire 2020.5 | Mocha Pro 2020.5 | Titler Pro 7.3 | Windows 10 Pro x64 (2004) | System: Asus x299, i9-7940X... [view my complete system specs]

    Steve

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    www.nelliedogstudios.com

  • Fri, Aug 14 2009 11:57 AM In reply to

    • chap
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    Re: Wacom driver problems with MC

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    I can assure you Steve, using the latest driver from Wacom as of 14th of August 09, that the problem has definately NOT been fixed. I have wasted so much time and energy trying to fix this problem! All I want to do is use my intuos4 with Media Composer! Not possible, it seems....

    27-inch iMac with Retina 5K display With the following configuration: 3.7GHz 6-core 9th-generation Intel Core i5 processor, Turbo Boost up to 4.6GHz... [view my complete system specs]
  • Fri, Sep 25 2009 10:12 AM In reply to

    • lerak68
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    Re: Wacom driver problems with MC

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    I was usiing Wacom driver 611-3 and the playback kept freezing up on me. after reading this I reinstalled 605-7 and the problem was solved. Thanks!

    Lerak

  • Fri, Sep 25 2009 10:13 AM In reply to

    • lerak68
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    Re: Wacom driver problems with MC

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    I use a Wacom Intuos 3. Not Intuos 4..

    Lerak

  • Fri, Sep 25 2009 11:20 AM In reply to

    • BarkinMadd
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    Re: Wacom driver problems with MC

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    chap:

    I can assure you Steve, using the latest driver from Wacom as of 14th of August 09, that the problem has definately NOT been fixed. I have wasted so much time and energy trying to fix this problem! All I want to do is use my intuos4 with Media Composer! Not possible, it seems....

    Yes - I descovered the same shortly after posting that this latest driver fixed the issue. What I have found is that it has improved things somewhat. Still, I unplug my tablet and use a mouse by default and only plug in my tablet when I need to use the pen for something... shame.

    I've recently upgraded to MC 4.0.2 - haven't tried the tablet since I upgraded - anyone else know if there is a difference (i.e., did Avid change anything that might have corrected this issue?).

    Cheers

    MC 2020.8 | QT 7.7.9 | Continuum 2020.5 | Sapphire 2020.5 | Mocha Pro 2020.5 | Titler Pro 7.3 | Windows 10 Pro x64 (2004) | System: Asus x299, i9-7940X... [view my complete system specs]

    Steve

    ______________________

    www.nelliedogstudios.com

  • Sun, Oct 11 2009 12:35 PM In reply to

    • Abie
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    Re: Wacom driver problems with MC

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    Anyone found a solution for Intuos 4 yet? I am about to take delivery of Symphony Nitris 4.02.

    Should I just buy the Intuos 3? I already use the A3 wide version on  a Symphony Meridien with no problems.

    Are there really any advantages to getting the Intuos 4 for working on Symphony Nitris only that it is worth waiting a bit for the problems to resove?

    thanks

    14xMC 5.03 on HP xw8200/8400/8600 2xSymphony Nitris DX 5.03 and 6.0 HP Z800/6 or 12 Gb ram/nvidia Quadro 4800 [view my complete system specs]

    Abie Edit Studios Telaviv

  • Sun, Oct 11 2009 4:08 PM In reply to

    • BarkinMadd
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    Re: Wacom driver problems with MC

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    Not sure how long you want to wait. This issue has been on the books since the Intuos 4 came out. I think we're still at the pointing fingers stage so i'd suggest the Intuos 3 with the requisite driver.

    Pretty sad, really.

    MC 2020.8 | QT 7.7.9 | Continuum 2020.5 | Sapphire 2020.5 | Mocha Pro 2020.5 | Titler Pro 7.3 | Windows 10 Pro x64 (2004) | System: Asus x299, i9-7940X... [view my complete system specs]

    Steve

    ______________________

    www.nelliedogstudios.com

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