Latest post Sun, Jan 18 2009 8:41 AM by luca.mg. 55 replies.
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  • Fri, Dec 12 2008 6:30 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 17,739
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    • ! Avid Employee
      Moderator: MCA Mac
      Moderator: MCA PC

    Re: Timeline Responsiveness Sluggish in 3.1

    Engineering has logged a high priority bug against this issue. However, because this doesn't happen to very many users, we need as much info as possible from those of you seeing the problem.

    1. If your system specs are not listed in your profile, please list them especially the OS and Service pack versions. What Video card and drivers?

    2. What project types are you using?

    3. What resolution?

    4. What external peripherals do you have attached?

    Anything else you can think of that may contribute to the problem.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    In agreement, Unity. In Disagreement, Discussion. In all things, Charity.


  • Fri, Dec 12 2008 6:32 PM In reply to

    • wpeschl
    • Not Ranked
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    • Vienna/Austria
    • Posts 27
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    Re: Timeline Responsiveness Sluggish in 3.1

    Same problem. The JKL keys need around 0.5 sec for response. My system ist on Vista64 biz and a certified XW8600.

    I went back to 3.05

    MC 6.0, Nitris DX, HP XW8600 certified, Quadro FX3700, Win7, 8 GB RAM, 6TB storage [view my complete system specs]
  • Fri, Dec 12 2008 6:56 PM In reply to

    • Doug Croden
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    • London Ont Canada
    • Posts 93
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    Re: Timeline Responsiveness Sluggish in 3.1

    I'm having the same problim I went back to 3.05

    certified XW8000

    MC 5 HPZ400 Nvida Quadro 3800 6 gig ram 6TB drives Avid Production Suite MC 5 HPwx8400 Nvidia Quadro FX 4500 4 gig ram 4TB drives Avid Production... [view my complete system specs]
  • Fri, Dec 12 2008 6:58 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 17,739
    • Points 227,800
    • ! Avid Employee
      Moderator: MCA Mac
      Moderator: MCA PC

    Re: Timeline Responsiveness Sluggish in 3.1

    Guys, "Certified" doesn't help us. We need to know exactly what you have, especially your video card and driver versions along with the project type and resolutions.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    In agreement, Unity. In Disagreement, Discussion. In all things, Charity.


  • Fri, Dec 12 2008 7:20 PM In reply to

    Re: Timeline Responsiveness Sluggish in 3.1

    If too many seeing the same problem have the same nvidia driver, then you have shorten this out.

    Usually sluggishness in timeline is due to bad vga drivers or installation.

    I can't believe that Avid brought out a new version with such a problem.

    Desktop

    Asus Ζ690 TUF Gaming WiFi D4|i5 12600K|Corsair 128G DDR4|Asus 3060 12GB|Samsung 980 500GB(OS)|2X1TB Samsung 980 RAID 0|W11 Pro

    Laptop 

    MSI Katana GF76 11UE (i7 11800H|Nvidia 3060|Crucial 64G DDR4)|W11 Pro

    NLE

    DR Studio 19|MC 2024.2

     

    VDIM

  • Fri, Dec 12 2008 7:41 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 17,739
    • Points 227,800
    • ! Avid Employee
      Moderator: MCA Mac
      Moderator: MCA PC

    Re: Timeline Responsiveness Sluggish in 3.1

    Did anyone here upgrade to 3.1 without first doing a complete uninstall of 3.0.5?

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    In agreement, Unity. In Disagreement, Discussion. In all things, Charity.


  • Fri, Dec 12 2008 7:55 PM In reply to

    • Red Ochre
    • Top 500 Contributor
    • Joined on Fri, Jan 27 2006
    • San Francisco
    • Posts 335
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    Re: Timeline Responsiveness Sluggish in 3.1

    Upgraded one room from 3.0.5 to 3.1. Everything fine.

    Upgrdaded another room (from 2.8 to 3.1) and system slowed so much its unusable.

    Problem room - HP XW8200 4gb ram Win XP NVIDIA Quadro FX 1400. Don't know the driver or where to find it.

    Project was 1080 59.94 DNXhd 145.

    I noticed a slight performance slow down (.5 sec) but really hit a snage when installed Boris 5.0 (previously 3.0). After uninstalling Boris app returns to almost normal. Boris upgrade didn't help solve the problem.

    Our functioning room is identical except its a XW8400

  • Fri, Dec 12 2008 8:00 PM In reply to

    • Red Ochre
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    • San Francisco
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    Re: Timeline Responsiveness Sluggish in 3.1

    I did not uninstall in our room that is functioning well with 3.1

    Driver in the bad room w/quadro 1400 is 8.4.2.6

  • Fri, Dec 12 2008 8:05 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 17,739
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    • ! Avid Employee
      Moderator: MCA Mac
      Moderator: MCA PC

    Re: Timeline Responsiveness Sluggish in 3.1

    Thanks Red. Good info. It should help

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    In agreement, Unity. In Disagreement, Discussion. In all things, Charity.


  • Fri, Dec 12 2008 9:56 PM In reply to

    • Butcher
    • Top 75 Contributor
    • Joined on Mon, Apr 17 2006
    • Jacksonville, FL
    • Posts 1,442
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    Re: Timeline Responsiveness Sluggish in 3.1

    3.1 on my system is almost completely unresponsive.  1/2 second or more hesitation to do so much as click an item in the bin, huge delay on playback.

    System Specs:

    Dell Precision 490 Dual 3.2GHz Dual Core Processors (Hyper Threading disabled)

    4GB RAM w/3GB switch

    nVidia Quadro FX3450 driver 169.47 (nVidia driver supplied by Avid)

    2 x 500GB SATA in RAID 0

    Media Composer 3.1

    Quicktime Pro 7.4.5

    XP Pro Service Pack 3

    Project Types:

    All SD projects, 30i.

    Resolutions used:

    1:1, 1:1 10b, DV50, DV25, some 2:1.

    External Peripherals:

    Avid Mojo on system firewire.  Nothing else attached to the system except the dongle.

     

    Completely uninstalled Media Composer 3.0.5, restarted system, installed 3.1 and the problems started. Rolling back to 3.0.5 right now.  Will edit this post if responsiveness returns after rollback.

    If you need anymore info on my system specs, etc... just let me know.  

     

    Michael.

    EDIT: When I first installed 3.1, I uninstalled 3.0.5 then installed everything (Metasync, MediaLog, FilmScribe, Media Composer, etc...) by selecting the option to "Install Avid Editor Suite".   Restarted the system and my post above happened--unresponsive, slow, etc...  Uninstalled 3.1 and reinstalled 3.0.5.  Everything ran smooth again.  Now installing only Media Composer 3.1 via the "Install Invidividual Products" option, but this time without uninstalling 3.0.5.  Will report back in a minute on whether it's any better.

    EDIT 2: That didn't work.  Letting the installer uninstall 3.0.5 didn't do anything.  3.1 is still sluggish on my system.  Uninstalling nVidia drivers now, will reinstall to see if that does anything.  If it doesn't, going back to 3.0.5 until the problem is found and resolved on Avid's end.

    EDIT 3: No luck.  Still slow as molasses.  I opened an effects heavy sequence and it took forever to redraw the effect icons and sample plots.  Unbelievable how slow it was.  Rolling back to 3.0.5 until there's a fix.

  • Fri, Dec 12 2008 10:04 PM In reply to

    • dor
    • Top 200 Contributor
    • Joined on Thu, Oct 13 2005
    • Israel
    • Posts 596
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    Re: Timeline Responsiveness Sluggish in 3.1

    Hi

    I have just installed 3.1 over 3.0.5. I didn't do a manual uninstall of 3.0.5 but I am almost sure the 3.1 installer prompted that he needs to remove previous version first.

    Everything is working fine over here.

     

    MC 2018.4 + MXO2 mini. CPU I7 2600K + 32GB RAM. Nvidia GTX970 driver 388.71. QT.7.7.9 [view my complete system specs]
  • Fri, Dec 12 2008 11:02 PM In reply to

    • Geo. Cohn
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    • Joined on Thu, Aug 3 2006
    • Mountain View, CA
    • Posts 68
    • Points 885

    Re: Timeline Responsiveness Sluggish in 3.1

    My bad 3.1 system had problems at 30i and 720p/23.976 (didn't try others).  I use USB external drives for media.  Running NVIDIA Quadro FX 1100, driver version 8.4.2.6 on Windows XP Pro SP2.  Have not tried it on the laptop.

    Intel i7 CPU 920 @ 2.67 GHz Asus P6T Deluxe motherboard 12 gigs DDR3 1600 GeForce GTX 660 (GeForce 320.49 Driver) Blackmagic Design Intensity Pro ... [view my complete system specs]
  • Sat, Dec 13 2008 4:58 AM In reply to

    • Editmvp
    • Not Ranked
    • Joined on Wed, Sep 3 2008
    • Billings, Montana
    • Posts 179
    • Points 2,100

    Re: Timeline Responsiveness Sluggish in 3.1

    I have definitely experienced slow performance throughout the interface.  Even the simplest things like timecode display freezing randomly while playing and capturing footage has never been an issue with my system until I installed MC 3.1.  I can confirm almost all the complaints listed in previous posts.  View "my complete system specs" for complete configuration.

    On a positive note, I'm very happy to have the latest version of QuickTime qualified.  For years we've used iTunes to manage our music library - spanning more than 35,000 cuts of licensed music.  But since we switched to Vista Biz x64, we haven't been able to use iTunes becuase it could only be installed with QT 7.5.x which was not qualified until now.  The x64 version of iTunes for Windows Vista x64 once again allows us to drag and drop music cues from the iTunes Library directly into a Composer Bin - it's a great feature and very fast!

    Primary System: Media Composer Ultimate 2024.6 | Avid Artist DNxIO | iMac 2020 i9 10-Core 3.6/128GB/2TB-SSD/Radeon Pro 16GB / OS 14.6.1 | Artist Color... [view my complete system specs]
  • Sat, Dec 13 2008 6:05 AM In reply to

    • CreativeControl
    • Top 500 Contributor
    • Joined on Mon, Dec 10 2007
    • Edmonton, Alberta, Canada
    • Posts 410
    • Points 5,240

    Re: Timeline Responsiveness Sluggish in 3.1

    I did not uninstall.  The installer said it was doing the uninstall and seemed to do it.  I don't remember seeing instructions to do a complete uninstall but maybe I didn't look close enough.

    My system specs are up to date.

    After going back to 3.0, I've noticed 3.05 is not as responsive as 3.0. I thought I was crazy at the time but now that I've gone back, 3.0 was faster.

    2 MC4.0.5 systems, both self built Intel Quad Core PC's. Asus P5n32-e motherboards. One with NV GTX 470 - 275.33 drivers and one with NV 7800GT card... [view my complete system specs]

    Editor/Shooter/Animator - www.creativecontrol.ca

    WWII Aviation Artist - www.actionart.ca

  • Sat, Dec 13 2008 6:53 AM In reply to

    Re: Timeline Responsiveness Sluggish in 3.1

    At least two of the users have the same driver 8.4.2.6.

    Desktop

    Asus Ζ690 TUF Gaming WiFi D4|i5 12600K|Corsair 128G DDR4|Asus 3060 12GB|Samsung 980 500GB(OS)|2X1TB Samsung 980 RAID 0|W11 Pro

    Laptop 

    MSI Katana GF76 11UE (i7 11800H|Nvidia 3060|Crucial 64G DDR4)|W11 Pro

    NLE

    DR Studio 19|MC 2024.2

     

    VDIM

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