Latest post Thu, May 8 2008 1:45 PM by Pif. 7 replies.
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  • Wed, May 7 2008 9:55 PM

    • ducktech2
    • Not Ranked
    • Joined on Wed, May 7 2008
    • New York City
    • Posts 123
    • Points 1,785

    What's Up?

    Anyone having issues with the forums?  I have been using Firefox for 6-8 months on this forum and suddenly, I go to get on the forum Monday, and all I get is error messages.  This happens with Firefox at work or at home.  The others, Safari, Intenet Explorer and Netscape let me on, but I get the same error message when I try to retrieve my password on all three of them.

    Anyone know what's going on?

    4-MC 6.5, Nitris DX, Windows 7 1-Symphony 6.5, Nitris DX, Windows 7 1-MC 5.5, Nitris DX, Vista 64 ISIS 5000 16TB [view my complete system specs]
  • Wed, May 7 2008 10:30 PM In reply to

    Re: What's Up?

    I've been using Firefox too, but without any problems.

    In traditional Avid stylee, could you let us know your system specs. I have a feeling you may be running a non-qualified system.

    That or your dongle may need updating. Wink

    MSI Neo-2 Platinum Nforce3 Ultra (Bios Rev 1.0D) Athlon64 X2 4200+ (Overclocked to 2 x 2.4GHz) AMD Cool'N'Quiet CPU Throttling 2GB Corsair PC3200... [view my complete system specs]

    "When the waters are at their calmest, that's when folk most want to skim their pebbles." - Me

    "Be water my friend." - Bruce Lee

  • Wed, May 7 2008 10:44 PM In reply to

    • ducktech2
    • Not Ranked
    • Joined on Wed, May 7 2008
    • New York City
    • Posts 123
    • Points 1,785

    Re: What's Up?

    This is just a temporary profile so that I could get on the forum and ask others if they are having the same problems, that's why I don't have my system specs.  I'm not sure what you are asking about as far as the qulified systems.  ALL our Avids are fully qualified systems but I am using my desktop iMac to surf the forums.  NONE of our Avids are connected to the web!  But checking out the forums should have nothing to do with qualified systems or dongles.  They only pertain to running Avid software not Firefox.

    4-MC 6.5, Nitris DX, Windows 7 1-Symphony 6.5, Nitris DX, Windows 7 1-MC 5.5, Nitris DX, Vista 64 ISIS 5000 16TB [view my complete system specs]
  • Wed, May 7 2008 10:53 PM In reply to

    Re: What's Up?

    Sorry about that, the stuff about qualified systems and dongles was simply my humour. Wink

    Which version of Firefox are you using on your iMac?

    MSI Neo-2 Platinum Nforce3 Ultra (Bios Rev 1.0D) Athlon64 X2 4200+ (Overclocked to 2 x 2.4GHz) AMD Cool'N'Quiet CPU Throttling 2GB Corsair PC3200... [view my complete system specs]

    "When the waters are at their calmest, that's when folk most want to skim their pebbles." - Me

    "Be water my friend." - Bruce Lee

  • Wed, May 7 2008 10:59 PM In reply to

    • ducktech2
    • Not Ranked
    • Joined on Wed, May 7 2008
    • New York City
    • Posts 123
    • Points 1,785

    Re: What's Up?

    You really got me good!!  I was actually getting annoyed!  Big Smile

     

    Looks like Firefox 1.5.0.9

    4-MC 6.5, Nitris DX, Windows 7 1-Symphony 6.5, Nitris DX, Windows 7 1-MC 5.5, Nitris DX, Vista 64 ISIS 5000 16TB [view my complete system specs]
  • Wed, May 7 2008 11:25 PM In reply to

    • ducktech2
    • Not Ranked
    • Joined on Wed, May 7 2008
    • New York City
    • Posts 123
    • Points 1,785

    Re: What's Up?

    Got it!

     

    So I cleared the cookies and I'm writing this using Firefox!

    4-MC 6.5, Nitris DX, Windows 7 1-Symphony 6.5, Nitris DX, Windows 7 1-MC 5.5, Nitris DX, Vista 64 ISIS 5000 16TB [view my complete system specs]
  • Thu, May 8 2008 2:20 AM In reply to

    Re: What's Up?

    ducktech2:

    So I cleared the cookies and I'm writing this using Firefox!

     

     Strange that it didn't work yesterday, isn't it?

  • Thu, May 8 2008 1:45 PM In reply to

    • Pif
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Avid Tewksbury
    • Posts 202
    • Points 2,335

    Re: What's Up?

    There's been a small number of folk who've told us about a similar issue. For each of those (three actually) it's been a case of multiple accounts tied to a single email address. Before the system (for the most part) let the issue slide but now that we've upgraded to the latest version it's getting cranky about it.

    Can you tell me your original/main account username? I'll then look up the email tied to that account to see if there are dupes and contact you directly about the resolution. In most cases the dupe account can be deleted/merged into your main account.

    Sorry for the problem,

    <Mike>

     

    Mike Pifalo

    Sr. Web Producer, Onling Mktg and User Experience

    http://www.avid.com

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