Latest post Wed, Mar 26 2008 11:46 PM by JCFIU. 11 replies.
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  • Tue, Mar 25 2008 12:50 AM

    • JCFIU
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    heap error after export...doesn't export timeline!!! NEED HELP

    Hello iam kind in a rush now because i have this project done tomorrow and my video was done this sunday but havent been able to export the timeline..sometimes i could as a quicktime movie but did it badly.


    i am using Avid Xpress Pro HD and my computer isn't that good but can use one that is top of the line.

    when i do the export i get the famous" corrupt heap" error and the video is not where i chose it to be..in other words it doesnt export it..


    PLEASE I NEED HELP AS QUICK AS POSSIBLE>>THANKS FOR UR attention

  • Tue, Mar 25 2008 2:28 PM In reply to

    • jasonsaro
    • Top 200 Contributor
    • Joined on Thu, Oct 13 2005
    • Philadelphia
    • Posts 556
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    Re: heap error after export...doesn't export timeline!!! NEED HELP

    KNOWLEDGE BASE

    Here is the link to the doc in the KB.

    http://tinyurl.com/2pvk4t


    Jay


    ISIS 5500 - 240 Tb HPZ840 - MC 8.4.5 XDCAM HD - XDCAM EX - HDCAM -- HDCAM SR [view my complete system specs]
  • Tue, Mar 25 2008 2:33 PM In reply to

    Re: heap error after export...doesn't export timeline!!! NEED HELP

     Hi,

    If you need more help, when you come back, make sure and let us know your system specifications, which will make it easier to troubleshoot your problem.

    good luck,
    Carl

    Media Composer 2020.9 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Windows 10 Pro [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Tue, Mar 25 2008 9:13 PM In reply to

    • JCFIU
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    Re: heap error after export...doesn't export timeline!!! NEED HELP

     <p> Thanks for the quick response..Well I a currently using a Hp Pavilion Notebook dv9205..here are the specs</p>

    Microprocessor 1.6 GHz AMD Turion ™ 64 X2 Dual-Core Mobile Technology TL-50
    Microprocessor Cache 2 X 256KB L2 Cache
    Memory 1024MB DDR2 System Memory (2 Dimm)
    Video Graphics NVIDIA GeForce Go 6150 (UMA)
    Video Memory up to 288MB (shared)
    Hard Drive 120GB 5400RPM (SATA)
    Multimedia Drive LightScribe Super Multi 8X DVD±R/RW with Double Layer Support
    Display 17.0" WXGA+ High-Definition BrightView Widescreen Display (1440 x 900)
    Fax/Modem High speed 56k modem
    Network Card Integrated 10/100BASE-T Ethernet LAN (RJ-45 connector)
    Wireless Connectivity 802.11b/g WLAN
    Multimedia Features HP Imprint Finish & HP Pavilion WebCam with Integrated Microphone
    Sound Altec Lansing

     

    <p>the quicktime am using is the 6.5.2 version as somebody recommended in this forum..</p>

     

    i <i>couldnt</i> solve the problem and had to take the laptop to class and show the video through Avid...lost 15% of the grade because of that..still need to turn in the DVD tmrw

    thanks 4 ur help

  • Tue, Mar 25 2008 9:19 PM In reply to

    Re: heap error after export...doesn't export timeline!!! NEED HELP

     Hi,

    What version of Xpress Pro are you running?

    good luck,
    Carl

    Media Composer 2020.9 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Windows 10 Pro [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Wed, Mar 26 2008 2:57 AM In reply to

    • JCFIU
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    • Points 90

    Re: heap error after export...doesn't export timeline!!! NEED HELP

     

    Its Xpress Pro HD v5.2

  • Wed, Mar 26 2008 10:04 AM In reply to

    • Merlin2004
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    • Joined on Thu, Oct 13 2005
    • Sydney, Australia
    • Posts 149
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    Re: heap error after export...doesn't export timeline!!! NEED HELP

    Have had the same problem. More RAM required. 1 Gig just isn't enough anymore.

    JC

    Freelance. Whatever turns up! [view my complete system specs]
  • Wed, Mar 26 2008 1:19 PM In reply to

    • JCFIU
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    Re: heap error after export...doesn't export timeline!!! NEED HELP

     well i got to export the timeline as a quicktime movie (AFTER MANY TRIES) but was 18gb (11 minutes total) so went to a professional place to compress it .. It worked and could make the DVD with Sonic DVDit! and then Nero for copies and stuff.

     

    STILL I WOULD LIKE TO KNOW THE RIGHT EXPORT SETTINGS FOR FURTHER WORKS

    THANKS FOR UR HELP 

    i bought new memory rams so its going to be 4 gbs in a few days.

  • Wed, Mar 26 2008 1:49 PM In reply to

    Re: heap error after export...doesn't export timeline!!! NEED HELP

    JCFIU:
    STILL I WOULD LIKE TO KNOW THE RIGHT EXPORT SETTINGS FOR FURTHER WORKS
     

    Hi,

    NTSC or PAL?  SD or HD?  Take a look at How to DVD on this thread to start.

    good luck,
    Carl

    p.s. Don't type in all CAPS.  It's like shouting. :)

    Media Composer 2020.9 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Windows 10 Pro [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Wed, Mar 26 2008 6:58 PM In reply to

    • JCFIU
    • Not Ranked
    • Joined on Tue, Mar 25 2008
    • Posts 6
    • Points 90

    Re: heap error after export...doesn't export timeline!!! NEED HELP

     my bad..just wanted it to point it out..thanks for the help

  • Wed, Mar 26 2008 7:05 PM In reply to

    Re: heap error after export...doesn't export timeline!!! NEED HELP

    JCFIU:
     my bad..just wanted it to point it out..thanks for the help
     

    Hi,

    I get that.  As of now, we can't help you figure out the right export settings, because we don't know enough about your project, or the export settings you've been using so far.

    good luck,
    Carl

    Media Composer 2020.9 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Windows 10 Pro [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Wed, Mar 26 2008 11:46 PM In reply to

    • JCFIU
    • Not Ranked
    • Joined on Tue, Mar 25 2008
    • Posts 6
    • Points 90

    Re: heap error after export...doesn't export timeline!!! NEED HELP

     Well i think that i will do fine with the link you provided in the posts above. Anyways, i have realized ( although i knew it already) that Avid requires a powerful computer and i am pllaning to have so before my next project..

     

    Thanks for all your help, Good luck to you too,

    JC

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