Latest post Thu, Jan 9 2025 4:39 PM by pbj-edit. 5 replies.
Page 1 of 1 (6 items)
Sort Posts: Previous Next
  • Sun, Dec 22 2024 4:26 PM

    • pbj-edit
    • Not Ranked
    • Joined on Wed, Dec 18 2024
    • Posts 2
    • Points 30

    MC 2024.10 - GPU Memory Error on Startup

    Hi there,

     

    Since updating to Media Composer 2024.10 I am met with this error message every time I open MC:

    "The Current GPU hardware is unsupported because it does not contain the minimum required amount of memory for this application.

    Current GPU Memory: 512 MB    Mninimum required GPU Memory: 2044 MB.

    GPU Accelerated effects are disabled."

     

    It appears that MC is seeing the 512 MB of onboard graphics that my AMD Ryzen 9 7900X CPU has. Once in MC, however, in the Projects -> Video Display settings window, my AMD Radeon RX 7900 XTX GPU is chosen in the "Preview DVE effects with:" setting. So it does seem that MC can see and use my GPU. I have not noticed a performance dip since the error message began appearing, but would still welcome any thoughts about what might be causing it and how to fix it.

     

    Best, Philip


    Windows 11 AMD Ryzen 9 7900X AMD Radeon RX 7900 XTX 64GB RAM @ 6000Mhz [view my complete system specs]
  • Sun, Dec 22 2024 9:01 PM In reply to

    Re: MC 2024.10 - GPU Memory Error on Startup

    That's an interesting quetion. This is not a qualified configuration so this just hasn't been tested.

    Is Media Composer actually using the RX 7900 GPU if you try to playback a clip with a Colour Correction effect?

    Suspect that Media Composer sees the integrated GPU on startup, but when the project is launched, and the project settings are read, MC will then choose the RX and ignore the iGPU.

     

     

    Freelance Film Editor | Technical Expert @ Avid

    [email protected]

    My Equipment & System Specs

     

  • Mon, Dec 23 2024 1:27 AM In reply to

    Re: MC 2024.10 - GPU Memory Error on Startup

    The only solution I know is to disable the onboard GPU via BIOS. 

    MC 2024.12, W11, ASUS z690m, Intel 13900K, MSI 4090 Suprim Liquid, 128GB RAM, Samsung 980 Pro M2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2019, Sonoma... [view my complete system specs]
  • Fri, Dec 27 2024 10:03 PM In reply to

    • gvtv
    • Not Ranked
    • Joined on Sat, Jun 25 2011
    • NY/NJ
    • Posts 29
    • Points 355

    Re: MC 2024.10 - GPU Memory Error on Startup

    I am experiencing the same issue.

    Will disabling the onboard GPU affect general operations on the computer outside of avid?

    I will be upgrading RAM and graphics card if the old PNY2200 isn't the best choice. Will also be moving to Windows 11.

     

    Avid MC 2024.10, Windows 10Pro 64 bit, Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, 32.0 GB RAM

    Built: Windows 10, 32GB RAM, i7-9700K, PNY-P2200 [view my complete system specs]
  • Fri, Dec 27 2024 11:27 PM In reply to

    Re: MC 2024.10 - GPU Memory Error on Startup

    The short answer is no. It will not affect Avid since it can only utilize a single GPU.
    MC 2024.12, W11, ASUS z690m, Intel 13900K, MSI 4090 Suprim Liquid, 128GB RAM, Samsung 980 Pro M2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2019, Sonoma... [view my complete system specs]
  • Thu, Jan 9 2025 4:39 PM In reply to

    • pbj-edit
    • Not Ranked
    • Joined on Wed, Dec 18 2024
    • Posts 2
    • Points 30

    Re: MC 2024.10 - GPU Memory Error on Startup

    Thank you for your replies.

    I suspect Philip Kapadia is correct that my unsupported PC configuration may be what is causing the error message to appear. Once I open a project it seems that Media Composer does use my discreet GPU, not the CPU onboard graphics. When I begin playback, usage of my 7900 XTX rises to 5% and falls back down when I stop playback. Meanwhile the onboard graphics utilization sits unchanging at 0%.

    I use my computer for much more than editing in MC, hence why I did not adhere to an officially supported configuration. For now I will just continue dismissing the warning.

    Thanks again.

    - Philip

    Windows 11 AMD Ryzen 9 7900X AMD Radeon RX 7900 XTX 64GB RAM @ 6000Mhz [view my complete system specs]
Page 1 of 1 (6 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller