Hi All,

I was following instruction on getting access token in authentication. In Authorization header, i need to enter Base64 encoded payload<Application ID:Application Secret>. Where can I get app ID and app Secret from? Is it my system admin? or do I need to apply to it or where?

I'm working on converting interplay SOAP web services calls to Rest API calls. 

Thanks a lot for the help!

Don

Hello Don, 

Which instructions were you following? Could I get a link to that documentation for context?

Here is the link for the steps i followed, i stuck on the step 3.

https://developer.avid.com/cert/getting_started_with_ctms/guide.html

Thanks,

Apologies for my delayed response. I notice this is for CloudUX.

Could you send me an email so I can get you in touch with a developer or an individual who can answer this?

Hi all,

I also ran into an issue when trying to generate an access key on the MCCUX REST API.

I registered a test app in my Marketplace Seller account to create App ID and Secret. The status currently is "In Review". I base64-encoded the string <App-ID>:<Secret> and used it as Authorization Header (prefixed with "Basic ").

I tried both, Postman and curl. However, I am not able to get an access token back. The error message is "Unknown client or client authentication failed." I strictly followed the instructions on
https://developer.avid.com/cert/getting_started_with_ctms/guide.html
but without luck. Then I tried to execute the call with curl directly from the CUX host itself - same error message.

Does anyone know a missing bit over here? I welcome any idea that could help.