MC 2023.12.0  Intel iMac Big Sur

I have been trying to use the File Insert Edit tool on a DNx HD HQX 29.97p file for a couple of days.  I always get the following:

"Insert edit export failed. File is not supported for insert edit."

Out of frustration I uninstalled and installed 2023.3.1 and it works now.

Seems like a bug to me.

Jef

Hi Jef,

I have created case 04761522 on your behalf and sent it to our Video Editor Support team. The next available resource will contact you to address the issue.

Thank you very much, 

Iny

MC 2023.12.0  Intel iMac Big Sur

I have been trying to use the File Insert Edit tool on a DNx HD HQX 29.97p file for a couple of days.  I always get the following:

"Insert edit export failed. File is not supported for insert edit."

Out of frustration I uninstalled and installed 2023.3.1 and it works now.

Seems like a bug to me.

Jef

Thank you Iny,

I have communicated with them and provided a screen recording of the issue.

For others out there, my testing seems to say that this bug is isolated to MC2023.12.1.  MC 2023.8.2 does NOT have the problem and works as expected.

Jef