Latest post Wed, Feb 21 2024 10:36 PM by Braden Oberson. 1 replies.
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  • Wed, Feb 21 2024 1:06 AM

    BUG: Volume Mixer operation causes Exception/ACCESS VIOLATION

    Hello everyone

    I'm here to report a bug. Seeking a fix/solution.

    Let me first preamble by saying that I've been able to replicate this bug on a fresh install of MC 2023.12 with a new, untainted user profile. So, here we go:

    A very peculiar thing happens when I attempt to adjust the CLIP GAIN of any clip on AUDIO TRACK 01 (A1) via the Audio Mixer. Upon moving the fader up or down to adjust the gain of said clip, the app begins to hang and then takes an enormous crap, producing a fun little error code loop which inevitably forces me to CTRL+ALT+DEL my way out. This happens again and again and again. No amount of restarting or reinstalling fixes it.

    What's more bizzare is that I can only produce this error on A1. Audio on all other 24 tracks are fine, they love the Volume Mixer infact, I can move those other 23 sliders all day long. Smooth as butter! By the way, the project's audio rate is 24/48 and so is all the media. There isn't some fancy metadata and I don't use FX or EQ or any other magic. I've placed all sorts of different audio clips on A1 and they all produce the same annoying error/crash...

    Could the project be corrupt? Is it Windows? Do I roll back?

     

    Screenshots? I got em:

     

    HERE you can find my error logs.

     

    SPECS:

    Windows 10 Pro (build 19045) / AVID MC 2023.12

    Project Settings: 1080p/23.98 | PCM 24/48

     

    Any help or insight would be greatly appreciated. Obviously, the workaround would be not to use the Volume Mixer for any audio located on A1 and resort to the Timeline based audio tools. Well, I LIKE the Volume Mixer. It's one of the things you guys do well. It feels tactile and make visual sense and I'm a creature of habit.

    Looking forward to hearing back. Thank you very much.

     

     

     

    ThinkStation P720—Intel Xeon Gold 6128—96.0 GB RAM—NVIDIA Quadro P5000—Win 10 Pro—MC 2023.12 [view my complete system specs]
  • Wed, Feb 21 2024 10:36 PM In reply to

    Re: BUG: Volume Mixer operation causes Exception/ACCESS VIOLATION

    Rolled back to 2022.12.7.

    No more issues.

    ThinkStation P720—Intel Xeon Gold 6128—96.0 GB RAM—NVIDIA Quadro P5000—Win 10 Pro—MC 2023.12 [view my complete system specs]
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